Operations advisor

At Ayvens, progress starts with you.

Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.

Your responsibilities as an Operations Advisor:

• You ensure that all administrative steps of our vehicles at the end of the contract are handled correctly.
• You will deal with customer queries via our internal email system
• You deal with the invoicing of the damage at the end of the contract.
• You handle customer requests for the restitution of their vehicle
• You speak to customers by phone
• You know how to improve the quality of the processes and make proposals to improve our system

Who are we looking for?

• You have a higher education in the direction of administration or you have at least 2 years' work experience in a similar position.
• You like administration and you communicate easily by e-mail or telephone.
• You are proactive, organised and manage your priorities.
• You are customer-oriented, patient and stress-resistant.
• You have a very good knowledge of NL and FR both spoken and written.

What do we offer?

Join Ayvens – Drive the Future of Mobility
At Ayvens, we’re turning mobility into more than just a destination — we’re making it a great experience. And to make that happen, we need people who make a difference.

We’re committed to helping our colleagues grow, thrive, and reach their full potential. That means:

• providing extensive training opportunities
• clear talent development plans
• fair and competitive compensation
• You can count on a well-rounded benefits package, including a free medical care plan, pension scheme, meal and eco vouchers, and a flexible income plan.
• Healthy work-life balance
• Flexible working hours
• Possibility of homeworking several days a week
• Thorough onboarding process and performance feedback
• Opportunities for internal mobility

At Ayvens, we welcome fresh ideas, innovation, and open feedback. We’re building a culture where everyone has the space to be themselves and contribute to something bigger — the future of sustainable mobility.

We are Ayvens. We’re ready for what’s next.
Are you? Apply now and be part of the journey.

Why Ayvens?  

With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.

At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.

Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.

*ALD Automotive | LeasePlan are rebranding to Ayvens across all 42 countries by 2025.