Operational Risk Specialist

At FIRST Insurance Funding of Canada (FIRST Canada), we are proud to promote a workplace that fosters growth and innovation. We employ a dedicated team of enthusiastic individuals who thrive in an entrepreneurial, fast-paced environment. Our open concept and creative culture fosters team work and presents opportunities for growth within the organization. FIRST Canada is an affiliate of Wintrust, a financial services company with more than $66 billion in assets.

Join the FIRST Insurance Funding of Canada (FIRST Canada) team.

We are a multi-year Globe and Mail / Morneau Shapell Employee Recommended workplace with an award-winning culture.

We offer a flexible, hybrid-work model and our FIRST Flex program offers opportunity to work internationally.

We have a comprehensive benefit package including:

• Health Benefits: including medical, dental, vision, life, and health spending account

• Financial Benefits: an RRSP plan with a generous company match and competitive compensation including discretionary or incentive bonuses

• Education Benefits: education reimbursement and on-demand learning courses

We have a dedicated team of enthusiastic individuals who thrive in an entrepreneurial, fast-paced environment.

We support work / life balance and promote growth-from-within opportunities.

Why join this team?

• We have a culture that encourages an entrepreneurial spirit
• We offer multiple opportunities for development and upward mobility

Job description Summary

Operational Risk Specialist will be responsible for conducting policy collateral reviews, investigating discrepancy notice and entity management. The individual would also be accountable for trends or process gaps and additional analytical information regarding brokers, insurance carrier and general agents and making recommendations to operational risk and credit risk. The role will entail ongoing communication with internal and external clients.

What You’ll Do

• Conduct policy verification for pending contracts through policy document(s) support and underwriter confirmations.  Validating details of collateral and for any discrepancies following up with internal team to re-structure loan parameters.
• Administer Entity management duties, including broker, carrier, mga on-boarding and maintenance.
• Communicate with brokers and clients to build and maintain a strong working relationship and reduce broker and client attrition.
• Communicate with internal stakeholders to drive ongoing efficiency initiatives
• Produce reports, analyze and interpret findings. Communicate results with leaders as required, and ensure understanding of business impact.
• Participate ongoing with all internal and external audit proceedings as directed by management.

Knowledge/Skills/Abilities required:

• Display strong attention to detail, organized and have good abstract reasoning skills
• Must have exceptional written and verbal communication skills
• Strong organizational and prioritization skills
• Be self motivated and proactive
• Be a strong team player, able to build relationships with team members and internal and external clients
• Display strong attention to detail, organized and have good abstract reasoning skills
• Demonstrate a flexible attitude towards change and the ability to adapt to new situations
• Knowledge of Outlook, Excel and MS Word

Training/Education/Experience Qualifications:

• College Diploma or equivalent
• 3-5 years work experience in the financial services industry ideally within the Insurance Industry.
• Fluency in French (written and spoken) is an asset

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