Office Specialist 2, Electronic Health Records (Ontario) Temp Opportunity

Snake River Correctional Institution – Ontario, Oregon

Oregon Department of Corrections

We currently have two openings at Snake River Correctional Institution for a temp Office Specialist 2. These positions are expected last 3-4 months.

About the Job – Your Role

Your primary duties in this role will be to provide clerical support for the administrative and operational activities at the Health Services Division through completion of activities which support the functions of the electronic health records (EHR) project and business operations. You will use established methods to ensure accuracy of health record maintenance and filing, timely flow of written and verbal communication, compilation of statistics and reports, and records management.

We’re looking for candidates who bring the following traits and skills, which are essential for success and will be utilized daily in this role:

Creating, promoting, welcoming, and maintaining a culturally competent and diverse work environment.
Contributing to a positive teamwork environment.
Provide service to and work alongside diverse populations while exhibiting a commitment to respecting individuality, personal experiences and diverse cultural backgrounds; conducting your work with a pledge to inclusivity and antiracism, and providing customer service that is present, engaging, embodies a positive approach, and consistently exceeds customer expectations.
Applying and explaining or clarifying laws, rules, policies, and procedures.
Problem-solving: identifying a problem and using sound judgement to come up with possible solutions.
Dependable resource for others and someone others can rely on as part of a team.
Staying organized and work independently, pivoting between tasks with flexibility and ease, and come alongside clients, customers, or colleagues to provide support.
Communication providing high-quality written communications; Ability to communicate information to a diverse audience in a clear manner.
Work independently and manage work appropriately with little oversight, anticipate needs, assess situations, and act in accordance with agency laws, rules, policies, and procedures.
Maintaining confidentiality of records.
Understanding of metrics and/or key performance indicators.
Processing and editing documents using Microsoft Office (e.g., Outlook, Word, Excel, Publisher, and PowerPoint) and Adobe (e.g., Acrobat) applications.
Excellent customer service skills, with the ability to communicate detailed information effectively and tactfully, both orally and in writing, to many people.
Self-motivated and able to meet numerous firm deadlines, with frequent interruptions in daily work schedule.

Minimum Qualifications

Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents.

An associate degree in any field.

An equivalent combination of education and experience.

Requested Skills

Ability to lift and transfer boxes and equipment weighing up to 20 pounds.
Experience with records and information management, including reviewing records or documents for accuracy and completeness within established criteria.
Experience performing data entry, contacting customers to obtain information, and tracking and compiling documents.
Experience with problem solving and organizational skills.
Experience working productively with many priorities, competing deadlines, and assignments.
Experience in Word, Excel, Outlook, PowerPoint, Teams, Adobe Acrobat, and tracking or file management software.
Proficiency and accuracy while entering information into computer systems.
Quality control while working with physical and electronic records.

Application Information

In the Work Experience section of your application make sure to include the dates and duties of all relevant positions and details to support how you meet these attributes. If you do not include education or work experience meeting the minimum qualifications, you will not be considered for the position. Only the candidates whose experience most closely matches the qualifications and requested skills of this position will be invited to interview. Applicants must meet the minimum qualifications on or before the job posting close date.
The job posting closes at 11:59 PM (PDT/PST) on the close date. After you submit your application, be sure to respond to the two questionnaires relating to public records requests and veterans’ preference immediately following your submittal. These questions are necessary to complete the application process.
Please monitor both your email and Workday account for updates regarding this recruitment.
As part of our selection process, we may require additional assessment stages, such as written exercises, to further evaluate candidates’ qualifications. Meaningful participation in these exercises is required for all applicants moving forward in the process. Failure to complete the required exercise(s) within the specified timeframe will result in disqualification from consideration. All candidates who successfully complete these screening stages and meet the necessary requirements will advance to the next stage in the selection process.
Please save a copy of this job announcement for reference, as it is not available for you to view after the announcement deadline.

Working Conditions

The person in this position works in an extremely fast-paced, demanding office environment that requires the ability to independently identify and set priorities, adapt to rapidly changing situations and issues, multitask, and meet tight deadlines.

Subject to recall during emergency situations and assignment to any area of the department to provide necessary assistance in handling these situations. Position may require occasional travel in state vehicle to attend meetings and/or carry out agency business. May require overnight travel. Must have a valid driver’s license or be able to provide an acceptable alternative method of transportation.

About the Department

The Oregon Department of Corrections is responsible for over 12,000 adults in custody in 12 state prisons throughout Oregon. It advises and evaluates counties regarding administration of probation and parole programs supervising more than 24,000 offenders in Oregon communities. The mission is to protect communities, promote accountability, and transform lives.

The Oregon Department of Corrections serves a diverse and changing population of people who are incarcerated and on supervision. We commit to creating an organization both reflecting the diversity of the population we serve and ensuring all employees thrive in a culture of safety, trust, and belonging. We strive to be an anti-racist corrections system. Welcoming, inclusive, and respectful of all people. Free of discrimination, harassment, and retaliation.

The Department offers a variety of programs and opportunity to create a safe and healthy environment to for our staff, volunteers, and adults in custody. Joining the Oregon Department of Corrections is joining a team working for the benefit of our communities through innovative and proven correctional practices.

Benefits

The salary range listed above is for non-PERS qualifying applicants. PERS qualifying applicants may be eligible for an adjusted range to reflect an additional 6.95%.

The State of Oregon provides a generous benefit package, which includes:

Family health, vision, and dental insurance
Vacation, sick leave, and 11 paid holidays
21 days paid military leave for national guard and reserve components
Optional short and long-term disability
Term life insurance
Fully paid retirement program
Oregon Saving Growth Plan
Flexible spending accounts for health and childcare
And more

About the Process – What to Expect

After the application deadline, a recruiter will review submissions for education and experience to identify candidates who best fit the minimum qualifications and requested skills.
Top candidates will be referred to the hiring manager.
The hiring manager will review your application and schedule interviews.
Interview will be held with a panel of stakeholders who have completed panel assessment training. Scores will be determined based on predetermined questions and scoring guides. Preferences points will be applied in compliance with relevant laws and bargaining agreements. There may be multiple rounds of interviews.
Final candidates will have a background check, PREA check, and reference checks.
A Classification and Compensation analyst will review the Workday Application of the successful candidate to determine starting wages. Learn more about Equal Pay.
A job offer will be extended through Workday to the successful candidate. Congratulations, and welcome to the team!

Requirements for Employment

The successful candidate for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, there may be some felony convictions that could disqualify you for this position. However, having a felony record does not exclusively restrict you from being considered as an applicant. CJIS clearance is done at the conditional job offer. If you have questions about whether or not your criminal record could disqualify for you, please contact the recruiter for more information.

Equity, Diversity, Inclusion, and Belonging (EDI&B) is embedded in the Department of Corrections core values. The department strives to be a model employer committed to promoting diversity, equity, inclusion, and belonging. Ensuring legal compliance, efficiency, and exceeding expectations to deliver the best public services.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. Additional information can be found from The U.S. Equal Employment Opportunity Commission (EEOC) Know Your Rights.

The Oregon Department of Corrections is responsible for complying with the Federal Prison Rape Elimination Act (PREA 42 U.S.C. 1997). PREA prohibits the Oregon Department of Corrections from hiring, promoting, or contracting with anyone, (that will have direct contact with residents), who has engaged in, been convicted of, or been civilly or administratively adjudicated for engaging in sexual abuse in confinement settings. Learn more about PREA.

Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility. Please note – if you are a veteran, you will receive a task in Workday to upload your documents immediately after you submit your initial application. You will have up until 24 hours after the posted application deadline to submit the appropriate documentation.

The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.

Questions

If you have questions about the position, selection process, or need accommodations to participate in the recruitment process please contact the recruiter and reference the requisition number.

Recruiter: Kelli Ketchum, Kelli.L.Ketchum@doc.oregon.gov

Reference Number: Req- 190270

Workday will timeout after 15 minutes of inactivity. You may lose progress on your application.
Workday performs weekly maintenance Friday evenings, and the system may be down for several hours.
ODOC does not offer visa sponsorship. Within three days of hire, applicants will be required to complete an I-9 and confirm authorization to work in the United States.
This applicant list may be used to fill future vacancies. Application information may be used throughout the entire selection process. This process is subject to change without notice.
This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract. The pay and benefits on all announcements may change without notice.