JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this job involves:
JLL is hiring a professional and welcoming Office Service Coordinator to serve as the first point of contact for our downtown Vancouver office, creating positive impressions for clients, visitors, and team members. This role requires exceptional communication skills, attention to detail, and the ability to manage multiple administrative tasks in a fast-paced environment. The ideal candidate will demonstrate strong organizational abilities, maintain confidentiality with sensitive information, and provide outstanding customer service while supporting daily office operations.
What your day-to-day will look like:
Greet clients and guests upon entering the office and notify JLL employees accordingly.
Answer phones and direct calls to the appropriate person.
Maintain a tidy and orderly appearance in all meeting rooms, kitchen, and reception area.
Manage courier accounts for local and international deliveries. Schedule courier requests for employees in the office, making sure these are recorded to the appropriate individual/team for accounting purposes.
Collect mail daily, distribute, and maintain postage machine for the office.
Submit all cheques into the National Cheque Log.
Ordering of office supplies (print & marketing stationery, coffee & cleaning supplies, photocopier supplies, etc.).
Maintenance of the coffee machines, kitchen appliances, photocopiers, binding machine, and postage machine.
Coordinate outside print & marketing with third party vendors as needed.
Point of contact for security. Providing replacements as required and deactivating access cards, making changes to door lock schedule as needed, and notifying them of special events or after-hours access.
Manage all schedules for boardrooms and meeting rooms. Coordinate with individuals and teams regarding booking requests and making sure meeting needs are met.
Manage access cards log (activation / deactivation).
Manage the Joint Health & Safety team including first-aid, fire & emergency evacuation procedures, complying with all ministry of labour standards.
Keep all office information updated including but not limited to: office services manual, floor plans, and directories.
Keeping IT overflow organized and available for reuse when possible.
Onboard all new hires as indicated in the office services onboarding checklist. Including but not limited to ordering and managing all IT orders with Technology Fulfillment and managers, ensuring all IT is setup at workstations, ensuring laptop is ready for day one, forwarding all office information, conducting office tour etc.
Responsible for managing and processing all invoices through the AP system: reviewing for accuracy before submitting and following up on outstanding invoices.
Point of contact for all local vendors working with vendors on invoicing and account management.
Oversee and/or provide administrative services, as required.
Required Qualifications:
3+ years of relevant experience or a combination of education and experience
Experience in the real estate sector is an asset
Demonstrated proficiency with all applicable software packages including but not limited to MS Windows and MS Office, including MS Word, Excel, Outlook, and PowerPoint
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent time management and organizational skills
Must be able to adapt and prioritize, meeting deadlines, in a fast-paced environment
Must operate with a sense of urgency, quickly responding to Stakeholders
Must have a positive, professional attitude
Must be detail oriented
Must demonstrate professionalism at all times
Must be able to work well independently with an ability to work collaboratively with others
Must be able to maintain confidentiality, utilize judgment, and work with minimal supervision
Preferred Qualifications:
Experience in the real estate sector is an asset
Post-secondary education is an asset
Estimated compensation for this position:
This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:
On-site –Vancouver, BCIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.