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The audio revolution is here – and iHeart is leading it! iHeartMedia, the number one audio company in America, reaches 90% of Americans every month -- a monthly audience that’s twice the size of any other audio company – almost three times the size of the largest TV network – and almost 4 times the size of the largest ad-supported music streaming service. In fact, we have:
More #1 rated markets than the next two largest radio companies combined;
We’re the largest podcast publisher, with more monthly downloads than the second- and third-largest podcast publishers combined. Podcasting, the fastest-growing new media, today has more monthly users than streaming music services or Netflix;
iHeart is the home of many of the country’s most popular and trusted on-air personalities and podcast influencers, who build important connections with hundreds of communities across America;
We create and produce some of the most popular and well-known branded live music events in America, including the iHeartRadio Music Festival, the iHeartRadio Music Awards, the iHeartCountry Festival, iHeartRadio Fiesta Latina and the iHeartRadio Jingle Ball Tour;
iHeartRadio is the #1 streaming radio digital service in America;
Our social media footprint is 7 times larger than the next largest audio service; and
We have the only complete audio ad technology stack in the industry for all forms of audio, from on demand to broadcast radio, digital streaming radio and podcasting, which bring data, targeting and attribution to all forms of audio at an unparalleled scale. As a result, we’re able to combine our strong leadership position in audience reach, usage and ad tech with powerful tools and insights for our sales organizations to help them build success for their clients at a more efficient cost than any other option.
Because we reach almost every community in America, we’re committed to providing a range of programming that reflects the diversity of the many communities we serve – and our company reflects that same kind of diversity. Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone.
Only one company in America has the #1 position in everything audio: iHeartMedia!
If you’re excited about this role but don’t feel your experience aligns perfectly with the job description, we encourage you to apply anyway. At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do!
What We Need:
We’re seeking a Network Operations Center Specialist to monitor live broadcast shows, verify sources, troubleshoot issues with programs, and be the first line of tech support for affiliates. This role is 5 days per week.
What You'll Do:
Learn and use technical tools and applications to monitor and troubleshoot nationwide broadcasts
Establish and monitor multiple audio and data feeds to ensure quality and reliability
Assist clients, fellow technicians, and service personnel in the installation, training and support of software, hardware, and related 3rd party peripheral components
Respond promptly to client needs; help troubleshoots problems and develop solutions in a timely manner
Develop, read, and interpret technical documentation
What You'll Need:
Passion for technology and a proven ability to learn new systems quickly; prior experience with tools such as XDS receivers, Comrex, SAS routers, Wheatstone systems, Adobe Audition and NextGen is a plus but not required
Intermediate level skills in data gathering and analysis
Experience with the following technologies is a plus: Windows operating systems, remote access applications (VNC, Remote Desktop, Team Viewer, etc.), network technologies, system security, cloud technologies and network monitoring tools
Solid understanding of web and mobile standards
Flexibility to work in a 24/7–365 operation including off hour shifts, weekends, and holidays.
Formal education or experience in general technology is a plus
Stress tolerance and detail orientation
Ability to multi-task and prioritize workload being mindful of deadlines
What You'll Bring:
Respect for others and a strong belief that others should do this in return
Ability to work within prescribed guidelines without needing close supervision
Problem solving skills within established procedures
Understanding of when to seek guidance for unforeseen problems
Close attention to detail
Strong written and verbal communication skills
Ability to act in a professional manner and collaborate with colleagues of different levels
Compensation:
Salary to be determined by multiple factors including but not limited to relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data.
$17.87 - $18.00
Location:
Sherman Oaks, CA: 15260 Ventura Blvd, Floors 300, 400 and 500, 91403
Position Type:
Regular
Time Type:
Full time
Pay Type:
Hourly
Benefits:
iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:
Employer sponsored medical, dental and vision with a variety of coverage options
Company provided and supplemental life insurance
Paid vacation and sick time
Paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing
A Spirit day to encourage and allow our employees to more easily volunteer in their community
A 401K plan
Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!
We are accepting applications for this role on an ongoing basis.
The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
Non-Compete will be required for certain positions and as allowed by law.
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