At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.
We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.
Job Title
Marketing and Communications Associate
Location
Cleveland
Facility
Remote Location
Department
Corporate Communications-Marketing
Job Code
T26100
Shift
Days
Schedule
8:00am-5:00pm
Job Summary
Job Details
Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
The Marketing and Communications Associate will play a key role on the Corporate Communications Caregiver Communications team, supporting Cleveland Clinic’s internal communications initiatives that inform, educate, and inspire more than 77,000 caregivers. This role focuses on developing, writing, and editing engaging content for internal channels such as the caregiver intranet, newsletters, and digital campaigns while collaborating with stakeholders across the organization to strengthen caregiver connection and alignment to Cleveland Clinic’s mission. When you join our team, you will be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.
A caregiver in this position works remotely out of Northeast Ohio, Monday-Friday 8:00am – 5:00pm. Must have flexibility to work on site occasionally.
A caregiver who excels in this role will:
- Produces editorial content that is relevant to a variety of internal audiences (write/edit) for all internal channels, including Intranet and e-newsletters.
- Collaborates within the team and across business functions to drive coordinated execution.
- Monitors, researches, and analyzes communications best practices.
- Assists the Caregiver Communications team in the development and evaluation of comprehensive communications strategies and supports the implementation of tactics.
- Monitors the effectiveness of communications tactics.
- Develops, writes and researches for internal communications.
- Posts articles to the intranet using Content Management System, Photoshop and other software tools.
- Help develop and execute strategic communication plans for key client areas, including annual plans as well as on a project-by-project basis, including projects for the Caregiver Communications team.
- Opportunity to work on special projects, assist in responding to issues and crisis situations and assisting the team as needed.
- Builds and fosters relationships with key internal stakeholders relevant to focus area, to further the reputation and key priorities.
- Other duties as assigned.
Minimum qualifications for the ideal future caregiver include:
- Bachelor’s degree in marketing, communications or a related field
- Minimum of 3 years of program development, marketing, and project management skills OR Associates Degree and six years of experience, OR High School Diploma and eight years of experience
- Comfortable with Microsoft 365 suite.
- Eager to continuously learn new technologies the department leverages to meet goals.
- Strong listening skills and willingness to speak up when opportunities arise to improve audience’s experience with communications
- Organized and have a “planner” mindset
- Solutions oriented
Preferred qualifications for the ideal future caregiver include:
- Experience supporting marketing strategy
- Background in internal communications, employee engagement, or corporate storytelling
- Experience writing and editing for digital platforms (intranet, newsletters, email campaigns, etc.)
- Familiarity with content management systems (CMS) and tools such as Microsoft 365, Photoshop, and SharePoint
- Experience working in a large or matrixed organization; healthcare experience preferred but not required
- Proven ability to manage multiple projects and deadlines while maintaining accuracy and tone alignment
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we provide what matters most to you: https://jobs.clevelandclinic.org/benefits-2/
Physical Requirements:
- Ability to perform work in a stationary position for extended periods.
- Ability to operate a computer and other office equipment.
- Ability to travel throughout the hospital system.
- Ability to communicate and exchange accurate information.
- In some locations, ability to move up to 15 lbs. .
Personal Protective Equipment:
- Follows standard precautions using personal protective equipment as required.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities