AnyMind Group is on a mission to make every business borderless, and our innovative AnyLive platform is at the forefront of that charge. We're scaling a cutting-edge service that blends AI Avatars and human-led livestreaming for top brands. We are looking for a true leader to step in as Manager for our AI Live-Stream Operations. This isn't just a management role; it's a unique opportunity to build, strategize, and own the operational backbone of a high-growth, large-scale service that is defining the future of live commerce in Asia. If you are a technical, strategic, and data-driven leader passionate about building high-performing teams and scaling new technologies, this is your chance to make a regional impact.
What You'll Do
Train, manage, and develop a high-performing team of AI Live-Stream Executives, fostering a culture of excellence, accountability, and continuous improvement.
Set clear goals (KPIs) for the team, conduct regular performance reviews, and provide constructive feedback to support career growth.
Manage team scheduling and resource allocation to ensure comprehensive coverage for all regional livestreaming campaigns.
Design and execute the regional strategy for scaling livestreaming operations, ensuring consistency, quality, and efficiency across all markets.
Create, document, and enforce Standard Operating Procedures (SOPs) for the entire livestream lifecycle, including equipment setup, OBS configuration, content preparation, and live troubleshooting.
Oversee the master livestream calendar, coordinating with production, local market, and tech teams to manage the flow of campaigns from inception to launch.
Manage the team's inventory of streaming equipment, oversee procurement, and ensure all technical assets are properly maintained.
Act as the primary technical authority and final escalation point for all critical in-stream issues, guiding the team through complex troubleshooting.
Implement and monitor quality assurance protocols to ensure all streams (both AI and human) meet high standards for production value, audio/video quality, and content accuracy.
Stay at the forefront of livestreaming technology, AI advancements, and industry best practices; evaluate and recommend new software, hardware, and platforms to maintain our competitive edge.
Aggregate and analyze team performance data, translating raw metrics into actionable insights and strategic recommendations for clients and senior leadership.
Serve as the key operational contact for senior internal stakeholders (e.g., Design, Tech, Regional Leads), ensuring clear communication and alignment on campaign objectives.
Guide the team on content optimization, including AI (TTS/scripting) enhancements and FAQ/audience engagement strategies, based on performance data.
Who You Are
3-5+ years of proven experience in a leadership or management role, with a demonstrated ability to build, mentor, and motivate a technical or production-focused team.
Deep, hands-on expertise in the live-streaming ecosystem, including software (OBS, vMix), hardware (cameras, audio), and platforms (Tiktok Live, Shopee Live, etc.).
Strong operational and strategic mindset, with experience in developing and scaling processes, project management, and using data to drive optimization.
Excellent written and verbal communication skills in English and a strong background in e-commerce or live commerce, with the resilience to thrive in a fast-paced, high-pressure live broadcast environment.
Nice To Have
Professional or business-level proficiency in Mandarin.
Direct experience working for a live-streaming platform (e.g., TikTok Shop, Shopee Live) in an operational capacity.
Why You’ll Love It
Advanced AI tools for all positions
Competitive salary
Performance Bonus (1 time per year)
Annual leaves
Dental benefits
Wellness benefits
TGIF, monthly birthday and other fun engagement events
Work in a professional and dynamic environment
Exciting opportunity to explore and define digital trends