At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It’s transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We’re not waiting for the future to arrive. We’re shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
As a Lottery Enablement Specialist, you'll support the operations of our nationwide fulfillment centers, focusing on ensuring operational excellence through process optimization, training, communication, and compliance support across all fulfillment locations. You’ll collaborate with cross-functional partners across Product, Compliance, Regulatory Operations, and Fulfillment Center Leadership to ensure smooth adoption of new systems, processes, and technologies that power our lottery business.
Partner with Lottery Enablement leadership to implement operational updates across fulfillment centers and track adoption.
Support change management by developing clear communications, training resources, and documentation.
Maintain fulfillment knowledge repositories to ensure procedures are current, accessible, and aligned across sites.
Collaborate with fulfillment center managers to identify workflow gaps and recommend process improvements.
Contribute to compliance and audit readiness by supporting regulatory adherence initiatives and documentation.
Deliver operational insights through reporting, dashboards, and performance metrics.
At least 2 years of experience in operations, enablement, or process management roles.
Background in fulfillment, logistics, or regulated environments is preferred.
Ability to leverage data and reporting tools to analyze issues and recommend solutions.
Proficiency with Microsoft Office or Google Workspace; familiarity with Tableau or analytics platforms is a plus.
Strong communication skills and the ability to translate complex updates into clear, actionable guidance.
Detail-oriented mindset with the ability to prioritize and execute in a fast-paced, collaborative environment.
We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is 72,000.00 USD - 90,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.