ING

Local Process Lead

Manila (One Ayala Tower 2) Full time

ING’s Regulatory Transaction Reporting (RTR) team is responsible for centralized transaction reporting platforms and services, ensuring complete, accurate, and timely regulatory submissions. The Risk and Control Lead plays a pivotal role in maintaining operational excellence, proactively managing risks, and translating complex regulatory requirements into structured processes and controls.

Key Responsibilities:

  • Process Management & Improvement:

    • Lead end-to-end process performance and continuous improvement initiatives.
    • Define and monitor key performance metrics.
    • Align and prioritize cross-domain process enhancements.
  • Control Framework Ownership:

    • Maintain and enhance RTR’s Risk and Control framework, policies, and procedures.
    • Lead Key Control Testing cycles and manage reconciliation frameworks.
    • Design and implement dashboards, KPIs, and KRIs.
  • Regulatory Communication Oversight:

    • Act as gatekeeper and second reviewer for regulatory communications.
    • Maintain a structured communication framework and tracker.
  • RTR Policy House Ownership:

    • Establish and manage the RTR Policy House framework.
    • Lead periodic reviews of policies, procedures, and workplace instructions.