Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
When you join us at Thermo Fisher Scientific, you’ll be part of a hard-working team that shares your passion for exploration and discovery. Thermo Fisher recognizes that digital enablement has the power to change the way our customers work — providing them with unmatched capabilities for digital science execution, commerce, and services and to drive efficiency and ultimately power science.
How will you make an impact?
Thermo Fisher is seeking a new colleague who is passionate about customer experience, is technologically savvy, and has a passion for the digitization of science. The vision of the Digital Science Business Unit is to make it easy for our scientific customers to generate value in their research, development, and manufacturing lab operations through digitalization.
The Senior Business Analyst will play a key role in implementing and optimizing Digital Science software and solutions. You will work closely with customers across R&D, preclinical, manufacturing, laboratory operations, IT, quality assurance, and regulatory compliance to capture and analyze business requirements, define system specifications, and ensure effective software utilization.
Your Responsibilities:
- Act as a trusted advisor to customers and internal teams.
- Maintain high customer service standards.
- Support digitalization of customer environments.
- Collaborate to achieve business objectives and expand client engagements.
- Provide feedback to product management and engineering.
- Evaluate third-party technologies and solutions.
- Translate business requirements into system specifications.
- Identify areas for process improvement and automation.
- Develop and maintain project plans and documentation.
- Assist with system testing and quality assurance.
- Facilitate user acceptance testing (UAT) and gather feedback.
- Ensure seamless software integration with other systems.
- Improve processes, ensure compliance, and drive improvements.
- Provide recommendations for planning and reporting on customer engagements.
- Facilitate meetings and deliver presentations.
- Contribute to building solutions consulting and architecture practices.
Your Requirements:
- Bachelor’s or master’s degree in IT, IS, Engineering, Life Sciences, or equivalent.
- 5+ years of experience in software technical and business analysis.
- Experience in life and laboratory sciences.
- Proficiency in business analysis techniques.
- Knowledge of LIMS, LES, ELN, SDMS technologies.
- Understanding of laboratory operations and regulatory requirements.
- Experience with agile methodologies and project management.
- Excellent communication, analytical, and problem-solving skills.
- Ability to work in a global, matrix environment.
- Flexibility to accommodate global team communications.
- Travel, as needed, for internal and customer meetings.
Application: If interested, please apply online with your CV and cover letter, including your start date and salary expectations.