Constantinople is the first of its kind: an all-in-one software and operational platform for banks. We provide our banking clients with a cloud-native infrastructure to host and manage their customers. We offer a comprehensive suite of banking products, together with all operational services needed to run a bank efficiently.
Constantinople’s state-of-the-art platform eliminates the need for expensive infrastructure, and replaces manual operational and compliance processes with automation at scale. By removing the operational complexity of banking, Constantinople enables its clients to focus on its customers and the business of banking.
The Role
The IT Service Management Organisation is responsible for managing IT Operations and releases from the Incident and change management process to client reporting on the state of the platform. As we scale from a single banking client to operating multiple banks in parallel, having robust process procedures and tooling allows us to deploy software at pace and scale into complex banking environments.
As an IT admin and Support officer reporting to the IT Service Manager as part of the Product Engineering group. You will have experience in IT Support and Help desk tooling, and will be responsible for maintaining access for our staff, patching and support of our staff's IT assets. You will be the first point of contact for internal employees, providing prompt and efficient technical support to ensure seamless operations and user satisfaction.
This role is entry-level with the opportunity to expand into Incident management in our ITSM team, or Work in our Security and platform teams if you can automate and document the work to be don,e you will have the opportunity to work across a broad range of functions within our tech organisation