Lead/Manager Analyst, Supply Analytics (Bangkok Based, Relocation Provided)

 

Get to Know our Team   

The role sits within the Central Operations and Analytics Team under the Supply department, where new business ideas are incubated and scaled. This role is suited for those with experience in analytics within business development, business strategy and performance management, and with a strong entrepreneurial mindset. The role will support the Agoda Homes branch of the business.

Agoda Homes – a core business line within Agoda – supports a wide range of non-hotel accommodation types, including serviced apartments, homes, private villas, farm stays, chalets, boats, and many more. While these accommodations were always available on Agoda, a changing market demands more focus on increasing supply and elevating their quality. 

The Opportunity:

As a Lead, Supply Performance and Analytics, the key objective is to drive the overall business development strategy for Agoda Homes across our key markets. You will be responsible for analyzing data and trends, identifying growth opportunities, and owning the performance management of commercial teams across 10+ markets. You will help us define our strategy, set goals, and deliver impactful business insights.

The role entails analyzing and synthesizing insights leveraging data, scanning the competitive landscape, and spotting trends to ideate, plan and execute experiments or improvements as needed, and defining what good execution looks like. You should be analytical and data-driven, with a strong ability to work cross-functionally, collaborate with different teams, and build recommendations that enable the business to grow. 

In this Role, You’ll Get To:  

• Conduct analysis on commercial strategies to grow the Agoda Homes business and roll out initiatives across 10+ core markets
• Leverage industry and internal data to develop critical insights and identify appropriate levers to improve supply performance
• Own and maintain updates on business performance, project initiatives and analyses to a large team of account managers, product owners and senior management
• Drive self-service business intelligence by empowering users to adopt existing BI tools (Tableau,SQL), including building and maintaining data visualization for the business
• Work closely with key stakeholders cross-functionally within Agoda to drive execution of strategic initiatives and track their impact (operations, markets, product, data teams)
• Help define, strategize, set and monitor business goals for the supply team and market organization

What You’ll Need to Succeed:

• Minimum of 4 years of experience in Sales Operations, Data Analytics, Strategy, Consulting or other relevant fields 
• Bachelor’s degree or higher in Data Analytics, Engineering, Business, Statistics or similar related field  
• Strong knowledge and experience with SQL, Tableau, and other data visualization tools, and ability to leverage data to come up with recommendations
• Excellent English communication skills (both verbal and written) in order to efficiently present to varied audiences and work with cross-department stakeholders
• Experience working in a fast-paced and high growth environment 
• Entrepreneurial and ambitious mindset, with a desire to have business impact and help scale growth initiatives. Agoda is a fast-paced company where a hands-on attitude is needed to succeed. 

It’s Great If You Have:

• Experience using customer-relationship management (CRM) systems such as HubSpot or Salesforce