Lead Technical Architecture - Sr. Project Manager

Job Description:

Sr. Project Manager

The Sr. Project Manager will serve as the primary interface between the AT&T Consulting Team, the AT&T Account Management team, the AT&T Consulting Team, other AT&T Teams, the customer’s teams, and customer-approved third parties on the assigned projects.

The Sr. Project Manager will work on a range of AT&T Consulting engagements (as per the requirements of the team), helping to deliver complex, time-restricted engagements across the region.

The Sr. Project Manager:

• Must ensure customer requirements are met by applying standard (i.e., Project Management Institute [PMI]) project management principles, supported by knowledge of ordering, provisioning, and installation processes for both AT&T products and its suppliers.

• Must work with the standard AT&T Project Management Framework and deliver products and solutions according to AT&T Project Management best practices.

• Will work under extremely challenging timeframes and pressure to meet customer deadlines.

• Will proactively resolve issues that challenge project schedule, scope, cost, or quality and must manage changing needs and priorities of the customer or AT&T.

• Will maintain identified, standard, and formal project documentation and will prepare executive overviews as necessary.

• Will perform the following:

  • Discussing complex scope, issues, and analysis;

  • Taking minutes of meeting discussions;

  • Recording the actions and outcomes; and

  • Communicating them all to the appropriate audience.

• Directing the completion of activities to ensure complete success of delivering service to the customer, including:

  • Architecture design

  • Engineering

  • Change control

  • Operations acceptance

• Managing all aspects of the end-to-end delivery of services to the customer as defined by the program structure

• Ensuring on-time delivery of all needed documentation, building close relationships with other teams on the project and program

• Developing and maintaining the project plan, migration plans, and all associated documentation

• Delivering across multiple verticals and technology vendor solutions

• Maintaining the Risks, Issues, and Actions Log

• Directing security and/or network teams’ daily activities in accordance with the agreed project plan

• At least 25 years in the IT industry

• At least 15 years as a project manager or service manager

• At least 3 years as a program manager, preferably with both Enterprise and System Integrators experience

• Excellent customer interfacing skills and first-rate interpersonal skills required to work with other departments and/or subsidiaries and the customer to develop timelines for project deliverables

• Ability to consistently demonstrate a level-headed approach, calmness, and a can-do attitude

• Creative problem-solving skills and ability to offer alternatives that are customer-focused, strategic, and profitable for AT&T

• Current project management certification (e.g., PRINCE 2 or Project Management Professional [PMP])

• Fluency in reading, writing, and speaking English

• Business-level reading, writing, and speaking proficiency in one (1) or more of the following languages:

  • Mandarin simplified

  • Cantonese simplified

  • Japanese

  • Spanish

  • Portuguese

• Proficiency in Microsoft Excel, Word, Project, and PowerPoint

• Ability to multitask and work independently with minimal supervision in a non-structured environment

• Taking a leadership role and experience in managing resources across multiple time zones

• Excellent verbal and written communication skills

• Being a self-starter with the ability to work in both a team environment and a standalone role

• Working independently with minimal supervision

• Having confidence to address senior management and notify them of outages in critical situations

• Good experience in working within a change control-oriented environment

• Solid knowledge of testing strategies and defining acceptance criteria

• Experience in managing large teams of technical and non-technical personnel

• Extensive proven delivery in global deployment of network and/or security-related projects

• Experience in cloud application migration, specifically Sage ERP software or similar, with expertise in managing the migration from AWS to Azure

• IT related Bachelor of science or Bachelor of arts degree

• Current Information Technology Infrastructure Library (ITIL) Foundation Certification or relevant experience

• 1+ years’ experience in working on global security deployments

• Understanding of security terminologies, frameworks, and processes

• 1+ years’ experience in delivering Unified Communications platforms and Managed Services and/or Mobility solutions

• 1+ years’ experience in service management delivery

• Program management experience

• History of managing both:

  • 3+ large transformation programs (each delivering multiple streams) and

  • 2+ direct project manager reports

• 1+ years’ experience in providing executive dashboards and reporting using both automation and efficient approaches

Weekly Hours:

40

Time Type:

Regular

Location:

Singapore

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.