Department of Veterans Affairs

Lead Housekeeping Aid

Ann Arbor, Michigan Full time

Lead Housekeeping Aid

Department: Department of Veterans Affairs

Location(s): Ann Arbor, Michigan

Salary Range: $25.43 - $29.68 Per Hour

Job Summary: This position is located within the Environmental Management Services Division of a VA Medical Center. This position is under the direct supervision of the Housekeeping Supervisor or designee. This position performs both janitorial and custodial services at the VA Medical Center located in Ann Arbor, Michigan. Click the "Learn more about this agency" link below to discover the perks and benefits of a Housekeeping - Environmental Service career!

Major Duties:

  • Major Duties: The position is a working leader for housekeeping operation throughout the VA Medical Center(s). The position leads Housekeeping Aids and others assigned. The position leads three (3) or more employees in performing their duties while performing the full range of housekeeping tasks required to maintain the Medical Center and other facility units in a clean, organized and sanitary condition. The position is guided by EMS and Medical Center policies and procedures, VA regulations and verbal instructions from the Supervisor to the employees and then validates the completion of the work assigned. The position coordinates projects with nurses and other area supervisors to ensure work is timely and successfully completed. This position set the pace of each task, demonstrates methods and techniques and provides direction to assigned employees in their proper usage of cleaning supplies and equipment. The Lead Housekeeping Aid engages with all employees to provide purpose, direction and motivation in accomplishing all tasks, while training the employee in proper procedures and techniques to meet or exceed desired outcomes of workload and safety. This position reports progress of employees to the Supervisor and makes recommendations as necessary, on all matter to include the progress of work, any infractions of policies and procedures, and assures all safety and compliance. As A working leader, the position also performs the full range of housekeeping duties. The employee may clean areas to include, but not limited to horizontal and vertical surfaces in: outpatient surgery, outpatient clinics, central sterile, clean rooms, patient areas, laboratory, pharmacy, offices, support and patient areas, isolation rooms, storage rooms, corridors, stairwells, toilet rooms, shower rooms, and all other Medical Center areas as required. The position is required to use proper procedures in dust mopping, damp mopping, emptying waste receptacles, washing walls, cleaning light fixtures, and surfaces as necessary, refilling toilet tissue, paper towels and soap dispensers. The position makes beds and turns mattresses. May be required to take the lead in textile distribution and inventory management, uniform management and Patient Assistance Program; provides on-the-job training to all employees assigned. Identifies and recommends to the Supervisor employees that need remedial training based on observations made in the work site. May be required to move furniture and set up conference rooms for meetings, trainings or other events. Additionally, the position scrubs, strips, refinishes, and polishes floors by using hand operated and industrial equipment. Performs other duties as assigned. Work Schedule: Hours: 2:30pm - 11:00pm / Work days to be determined. Position Description Title/PD#: Lead Housekeeping Aid/PD99913-S Relocation/Recruitment Incentives: Not authorized Critical Skills Incentive (CSI): Not Approved

Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/20/2025. Applicants will be rated in accordance with the OPM Federal Wage System Qualifications. For this position, the job element method is used to match what you, the applicant, can do against what the work calls for. Your knowledge, skills and abilities will be compared to the knowledge, skills and abilities (called job elements) needed for success. Your qualifications will first be evaluated against the prescribed screen out element (WG-2 and higher only; screen-outs are not applicable to WG-1). Applicants who appear to meet the screen out element are considered for further rating; those who do not are rated ineligible and are eliminated from consideration. The potential eligibles are rated against the remainder of the job elements. While a specific length of training and experience is not required, your responses to the questionnaire must be supported by detailed descriptions of your experience on your resume. You will be rated on the following Job Elements as part of the assessment questionnaire for this position: Interpret Instructions, Specifications (other than blueprint reading) Leadership Physical Strength and Agility Planning and Evaluating Special Aptitude - Housekeeping Work Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. PHYSICAL EFFORT: The position demands continuous walking, standing, stooping, kneeling, pulling, and pushing. The work requires the occasional use of heavy powered cleaning equipment (e.g., wall washers, industrial type buffers) weighing over 50 pounds. The duties necessitate considerable dexterity, hand, foot, and eye coordination, and concentration as well as visual acuity to see dirt, dust and debris. WORKING CONDITIONS: Work is normally performed indoors with adequate heat, light, and ventilation. Some work may be performed outdoors where there may be exposed to varying degrees of heat and cold as well as inclement weather. PPE may be required in some circumstance as exposure to possible contagious diseases, blood and bloody secretion are inherent to this position. Care is required to avoid serious injuries (i.e., broken bones) when working on ladders, or when using 30-100-pound power equipment or handling hazardous materials.

How to Apply: All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 11/20/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12830915. To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed. Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Helpful Hints for Creating a Two-Page Resume: Prioritize most relevant and recent experience Use concise, results focused language Align language from the job announcement Focus on demonstrating skills and competencies Remove outdated or unrelated experience Use the USAJOBS resume builder Additional guidance on this new requirement and resume building tools can be found at: https://help.usajobs.gov/faq/application/documents/resume/page-limit https://www.opm.gov/policy-data-oversight/hiring-information/merit-hiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit/ During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Application Deadline: 2025-11-20