Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.
We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!
Position Overview
This position will report to the Laboratory Operations Manager in Acton, MA, USA and will be primarily responsible for supporting day-to-day lab operations and engineering teams in Tijuana, MX. The main objectives of this position are to ensure smooth operation of multi-user laboratories, prepare mission critical equipment, and promote a safe work environment among lab users. This position requires close cooperation with members of the engineering, IT and facilities teams to accomplish organization objectives.
Responsibilities
Supports equipment management, monthly calibration and preventative maintenance to ensure equipment availability
Provides or supports organization of training, guidance, and assistance to personnel on use of lab equipment
Ensures laboratory cleanliness, storing materials in designated areas or properly disposing in accordance with lab guidelines
Actively supports safe working environment and promotes culture of safety in the lab settings
Maintains inventory of personal protective equipment, consumable materials, chemicals storage, and Safety Data Sheets on all chemicals in lab
Assists with lab improvement projects
Performs or supports execution of small repairs as directed
Performs other duties as necessary
Required Skills and Competencies
Understanding of basic manual assembly, test, and quality assessment techniques.
Impacts own team through the quality of own work, services or information provided
Uses standard operating procedures to guide own work and solve routine problems
Communicates information that requires some explanation or interpretation, typically within own team / department
Proficient in Office Software and basic technical documentation
Familiar with SAP ERP software for inventory and procurement tracking (preferred)
Applies GDP principles consistently in recordkeeping
Demonstrates growing independence in executing routine lab tasks
Completes safety training and identifies basic safety risks
Builds relationships with engineering staff and vendors
Manages time effectively with supervision and prioritizes tasks
Able to lift 20 lbs and handle lab equipment safely
Education and Experience
High School Diploma and 2+ years experience working in a laboratory environment; or
GED and 6+ years’ experience working in a laboratory environment; or
Associates degree and 0-2 years’ experience working in a laboratory environment
Additional Qualifications
The position is in-person at our Tijuana, MX site
Professional working English language proficiency (preferred B2; minimum B1)
U.S. visa (B1/B2) may be required for occasional business travel to training or workshops
Off-hour availability for critical issues