Haleon

Key Account Manager (Pharmacy)

Malaysia - Kuala Lumpur Full time

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

Hello. We’re Haleon. A new world-leading consumer health company, shaped by all who join us. Together, we’re improving everyday health for billions of people. Our global portfolio of category-leading brands, including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum, is driven by deep human understanding and trusted science. We're not just part of a company; we're co-creating a unique culture and environment. Care to join us? It isn’t a question.

With category-leading brands like Sensodyne, Voltaren, and Centrum, built on trusted science and human understanding, combined with our passion, knowledge, and expertise, we’re uniquely positioned to grow a strong, successful business. This is an exciting time to join us and help shape the future. It’s an opportunity to be part of something special.

About the Role

We are currently recruiting for a Key Account Manager (Pharmacy). This position reports to the Channel Manager – Key Chain Pharmacies and is based in Haleon Ulu Kelang/Ampang (KL).

As a Key Account Manager, you will be responsible for delivering sales objectives in the pharmacy channel. You will develop Joint Business Plans with strategic accounts to deliver sustainable growth, achieve visibility KPIs, and strengthen Haleon’s presence in the market.

A Day in the Life (What you’ll do)

We’ll trust you with:

  • Driving sales targets (value and volume) for assigned pharmacy accounts.

  • Developing joint business plans and conducting business reviews with customers.

  • Executing merchandising, promotions, and trade marketing strategies to maximize visibility and growth.

  • Managing stock availability, listings, and accurate forecasting for Haleon products.

  • Building strong relationships with key customer contacts and decision-makers.

  • Conducting regular field visits to monitor in-store execution and consumer trends.

  • Develop and implement innovative and effective trade promotion strategies to achieve ambitious targets and create visibility for Haleon products.

Your Areas of Knowledge and Expertise

What matters most:

  • A degree holder with minimum 5 years’ experience managing Key Accounts within FMCG, ideally with pharmacy business exposure.

  • Strong professional selling skills and negotiation abilities.

  • Skilled in market and sales analysis, forecasting, and presentation.

  • Proficiency in English, with proven ability to build strong customer relationships.

What We Offer

At Haleon Malaysia, none of us should ever feel like we are standing still. Instead, we want everyone to feel they are always progressing. We reward your contribution with a benefits package that includes (but is not limited to):

  • Annual performance bonuses.

  • Hybrid@Haleon – supporting work/life balance with hybrid working.

  • Enhanced maternity and paternity leave, plus childcare support.

  • Life insurance & private medical coverage, including preventive healthcare.

  • Wellbeing programmes that care for you physically and mentally.

  • Development opportunities with future-ready training.

Diversity, Equity & Inclusion

At Haleon, we embrace diversity and foster an inclusive environment where everyone can thrive. We respect and celebrate unique perspectives, ensuring fair and equitable opportunities for all.

 

 

 

 Job Posting End Date

 

 

2025-12-06

 

 

 

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. 

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

 

 

 

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. 

 

 

 

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.