Department of Defense

IT Specialist (SYSADMIN/INFOSEC)

Battle Creek, Michigan, Whitehall, Ohio, Wright-Patterson AFB, Ohio, New Cumberland Defense Logistic Full time

IT Specialist (SYSADMIN/INFOSEC)

Department: Department of Defense

Location(s): Battle Creek, Michigan, Whitehall, Ohio, Wright-Patterson AFB, Ohio, New Cumberland Defense Logistics Center, Pennsylvania, Philadelphia, Pennsylvania, Hill AFB, Utah, Fort Belvoir, Virginia, Richmond, Virginia

Salary Range: $88621 - $131826 Per Year

Job Summary: Position will be filled at any of the locations listed below. Site specific salary information as follows: Battle Creek, MI: $88,621 - $115,213 Columbus, OH: $92,475 - $120,222 Dayton, OH: $91,922- $119,504 Fort Belvoir, VA: $101,401- $131,826 New Cumberland, PA: $101,401- $131,826 Ogden, UT: $88,621 - $115,213 Philadelphia, PA: $97,653- $126,955 Richmond, VA: $92,573- $120,350

Major Duties:

  • Serves as an Information Technology (IT) expert with advanced knowledge in administering and supporting Citrix/VDI technologies.
  • Serves as the principal advisor and senior staff specialist in the Enterprise Infrastructure Application Support Branch, Enterprise IT Architecture Division, Technical Foundation Services (TFS), and Enterprise IT Services (EIS).
  • Provides technical guidance, analysis, advice, and troubleshooting / problem resolution on a wide range of operational problems involving enterprise IT services that impact enterprise operations in support of Citrix/VDI.
  • Manages Enterprise Citrix Server Farms on a virtual platform, via VMware to include: all virtual server infrastructure needed to support Citrix project, Citrix XenApp, XenDesktop, NetScaler.
  • Provisioning software/appliances, perform installation, configuration, maintenance and support of servers in a Citrix XenApp and XenDesktop environment.
  • Review performance metrics of VDI Farm infrastructure to ensure availability of resources for external or remote users and internal users making server adjustments to improve that availability.
  • Prepare reports and records of work accomplishments, administration information, and work materials as required and prepares information for supervisor on project progress.
  • Provide tier 3 level enterprise support for Citrix/VDI Applications, Remote and Tool Support Branch for both Non-secure Internet Protocol Router Network (NIPRNET) and the Secure Internet Protocol Router Network (SIPRNET).
  • Research, document, and apply Security Technical Implementation Guides (STIGs) to Windows operating systems OR applications to meet security compliance in support of Citrix/VDI and other Virtual Desktop Initiatives.
  • Participate in planning, designing, conducting and evaluating the results of feasibility and performance studies and environmental tests of next generation of Citrix/VDI products for enterprise implementation.
  • Receives trouble calls from end-users, provides all Tier III support to include: trouble-shooting or diagnostic routines and procedures, assesses the problem, determines actions necessary to resolve the problem, and takes those actions.

Qualifications: To qualify for an IT Specialist (SYSADMIN/INFSOEC), your qualifications must include: Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and is directly in or related to this position. To qualify at the GS-12 level, applicants must possess one year of specialized experience equivalent to the GS-11 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only}, time-after competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: - Responsible for planning and project management for both CONUS and OCONUS IT Citrix/VDI environments and serves as the functional manager for IT resources to all depot IT personnel. - Provides Citrix/VDI technical guidance, assistance, and advice to other personnel to facilitate and enhance the translation of customer/user expectations into automated requirements. - Manages Enterprise Citrix Server Farms on a virtual platform, via VMware to include: all virtual server infrastructure needed to support Citrix project, Citrix XenApp, XenDesktop, NetScaler, and provisioning software/appliances, perform installation, configuration, maintenance and support of servers in a Citrix XenApp and XenDesktop environment. - Review performance metrics of Farm infrastructure to ensure availability of resources for external or remote users and internal users making server adjustments to improve that availability. - Researches and analyzes Citrix/VDI IT methods, techniques, and procedures to determine overall effectiveness to make recommendations to leadership to improve organizational efficiency.

How to Apply: To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (EST) on the closing date to receive consideration. To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account. You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application. NOTE: Resumes up to a total of two pages will be accepted. Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. You will receive an email notification when your application has been received for the announcement. To verify the status of your application, log into your USAJOBS account, https://www.usajobs.gov, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process. To preview the questionnaire, please go to https://apply.usastaffing.gov/ViewQuestionnaire/12831433.

Application Deadline: 2025-11-14