Comfort Systems USA

IT Special Projects Associate

High Point, NC (EAS HQ) Full time

Key Responsibilities
Project Coordination & Implementation

  • Oversee and assist in the execution of IT-related project plans, ensuring alignment with company goals and timelines.

  • Collaborate with other departments to identify needs, define requirements, and determine the best technical approach to meet project objectives.

  • Coordinate with vendors and internal teams to ensure timely delivery of project components.

  • Monitor and document project milestones, deliverables, and status updates.

Cross-Department Collaboration

  • Serve as a liaison between IT and other departments to gather requirements, clarify priorities, and escalate issues where necessary.

  • Identify appropriate contacts and resources for cross-departmental initiatives to ensure successful project completion.

  • Support communication of progress and dependencies to stakeholders.

Reporting & Communication

  • Provide regular updates to IT Managers regarding project status, friction points, and proposed solutions.

  • Understand and align with IT roadmaps defined by management.

  • Proactively identify potential trouble points or risks and propose preventive measures before they impact project timelines.

Technical Support & Collaboration

  • Work alongside the Helpdesk team in a minor to moderate support capacity, assisting with escalated issues when project-related.

  • Provide direction and coordination as approved by IT Managers to ensure effective project resolution.

  • Assist in network infrastructure support, troubleshooting software issues, and basic systems maintenance.

Budget Awareness

  • Maintain a basic understanding of equipment, hardware, and software costs to help projects remain within budgetary constraints.

  • Support cost tracking and procurement processes under the supervision of IT management.

Qualifications

Education & Experience

  • Associate or Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent work experience).

  • 0–2 years of experience in IT support, systems coordination, or project-based work.

  • Exposure to network infrastructure, troubleshooting, and software systems preferred.

Technical Skills

  • Basic understanding of LAN/WAN, Wi-Fi, servers, and endpoint management.

  • Familiarity with Windows OS, Office 365, and common business applications.

  • Ability to document, communicate, and track tasks using tools such as Microsoft Project, Teams, or SharePoint.

Soft Skills

  • Strong communication and organizational skills.

  • Analytical thinker with an eye for identifying potential risks or inefficiencies.

  • Team-oriented, eager to learn, and able to work independently when required.

  • Comfortable interacting with personnel across multiple business functions.

Why Join Environmental Air Systems

  • Work in a collaborative environment where IT directly supports business operations and innovation.

  • Opportunity to learn multiple aspects of IT—from infrastructure to project management.

  • Exposure to a diverse range of systems and environments, supporting manufacturing, construction, and service operations.

  • Career development potential within a growing, technology-forward organization.

Compensation
Salary Range: $45,000 – $60,000 (based on experience and qualifications).
Comprehensive benefits package including medical, dental, vision, 401(k), and paid time off.