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Scope of Position
Responsible for identifying, remediating and communicating issues and needs pertaining to the Service Delivery environment at the medical center. The Service Delivery Team within BTS is committed to assisting The Ohio State University Wexner Medical Center (OSUWMC) and its patients.
Position Summary
Assists in the support and maintenance of the desktop, telephony, video and other related peripheral equipment at OSUWMC. Technical duties typically include the installation, monitoring and service of hardware, software and peripherals at the whole unit or individual component level at OSUWMC. These duties may include CMDB database updates for end user devices. Provides technical expertise or guidance for, fault diagnosis, identification, isolation and resolution for most issues and deployments in these areas. Acts as a team member for complex projects, assignments and issues associated with the Service Delivery area.
Desired Qualifications
High School diploma and 2 years of desktop support experience.
Our Comprehensive Employee Benefits Include:
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.
Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.
The university is an equal opportunity employer, including veterans and disability.
As required by Ohio Revised Code section 3345.0216, Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.