The IT Associate Co-op will work directly within our Information Technologies team. They will participate in many technical activities related to software, hardware and/or telecommunication issues.

What you will be responsible for:

-Offer 1st level support to Charles River internal/remote employees for software, hardware and telecommunications related issues
- Install and configure end user laptop and desktop systems
- Participate in hardware and software troubleshooting as needed
- Troubleshoot Windows and Microsoft Office applications
- Assist with end user networking issues, printer setup, and mobile devices
- Troubleshoot issues

What we value:

These skills will help you succeed in this role:

- Some level of computer support skills: Windows, Office, diagnosing/repairing hardware issues and software issues
- Exposure to some of the following concepts: IP networks, networking, and printing
- Strong work ethic
- Ability to ramp up quickly
- Excellent communication and interpersonal skills
- Flexibility
- Ability to work a very fast paced environment

IT Helpdesk work: Tickets, Troubleshooting, building PC's, and remote work.

Education & Preferred Qualifications:

- Enrollment in a Computer Science undergraduate or graduate program at a leading college or university

Salary Range:

$41,600 - $65,000 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.