Department of Defense

IT CYBERSECURITY SPECIALIST (PLCYPLN)

Montgomery, Alabama, Tinker AFB, Oklahoma, Mechanicsburg, Pennsylvania, Ogden, Utah Full time

IT CYBERSECURITY SPECIALIST (PLCYPLN)

Department: Department of Defense

Location(s): Montgomery, Alabama, Tinker AFB, Oklahoma, Mechanicsburg, Pennsylvania, Ogden, Utah

Salary Range: $88621 - $117545 Per Year

Job Summary: This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command. It is in the Professional Work Category at the Full Performance Work Level within the CES Occupational Structure. It is located in the DISA Host & Compute, Control Operations Branch, Configuration Management Section.

Major Duties:

  • Maintains and improves configuration management processes, ensuring an accurate Configuration Management Database to support informed business decisions and effective IT service delivery.
  • Offers ITIL expertise to advise team leads and section chiefs on process improvement, strategic planning, and policy development, optimizing resource utilization.
  • Executes the adoption and integration of the DISA Enterprise Service Management Framework and local ITSM change/configuration processes, driving continuous improvement through evaluation, monitoring, and standardized documentation.
  • Coordinates with internal and external entities to manage service disruptions, changes, and risks, while analyzing performance, presenting findings to leadership, and establishing baselines for continuous improvement of IT service delivery.
  • Contributes to shaping and implementing a comprehensive ITSM approach aligned with mission and business priorities, leveraging industry best practices and collaborating with stakeholders to deliver effective IT solutions.

Qualifications: In order to qualify for this position, you must meet the requirements described below. Basic Requirements: Attention to Detail- experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards Customer Service - experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs Oral Communication -briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience Problem Solving - identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions Qualifying Experience: To qualify at the GG-12, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service. For this position, qualifying experience is defined as experience managing daily change and configuration processes, maintaining Configuration Management Database integrity, providing user support and training, participating in service improvement, or collaborating to optimize operations and service delivery. Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of this announcement.

How to Apply: To apply for this position, you must provide a complete Application Package. See required documents below. Your Resume Your resume MUST include the following information for each job listed: Job title; duties (be as detailed as possible); month & year start/end dates (e.g. June 2007 to April 2008); and full- time or part-time status (include hours worked per week). Read more about what should I include in my federal resume at USAJOBS. DO NOT include the following information: Classified or government sensitive information; Social Security Number; Photos of yourself; Personal information, such as age, sex, religious affiliation, etc.; or encrypted and digitally signed documents. Read more about what should I leave out of my resume? at USAJOBS A complete Assessment Questionnaire (if applicable) Other required supporting documents: (SEE THE SECTION OF THIS ANNOUNCEMENT ENTITLED "REQUIRED DOCUMENTS" FOR MORE INFORMATION ON WHAT SUPPORTING DOCUMENTS MAY BE NEEDED) Click 'Apply Online' to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the assessment questionnaire and upload required documents. Please ensure you click the Submit My Answers button to submit your application. Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position. Return to an incomplete application by logging into your USAJOBS account and clicking Update Application in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account or your application will be incomplete.

Application Deadline: 2025-11-14