The Invoice Specialist is tasked with performing front line paper invoice processing-related tasks in support of LNEI’s mission to provide comprehensive Legal Spend Management services. The Invoice Specialist handles processing of paper invoices from receipt to the creation and submission of structured data formatted versions of paper invoices to one of LNEI’s e-billing products. Additionally, the Invoice Specialist may be tasked with performing outsourced reviews of invoices by assessing and analyzing invoice data to ensure compliance with guidelines between LNEI clients and client law firms and vendors.
Accountabilities
The function is accountable in managing the following areas:
Logs in invoices using information provided on the legal invoices in compliance with the designated format for each client
Clean up invoices: edits and corrects scanned invoice output using Microsoft Word; re-formats and submits properly re-formatted charges to the corresponding LNEI e-billing product; maintains knowledge of acceptable invoice formats by product and by client; troubleshoots missing invoice information (e.g., no billers, no dates, no hours, etc.) and other invoice formatting-related issues; uses judgment to determine whether an invoice can be cleaned up or should be routed for outreach or return to the service provider
· Meets or exceeds established invoice production requirements for quality and quantity
· Troubleshoots and suggestions to enhance LNEI’s e-billing products and related internal processes
· Monitor reporting tools and interact with internal management to ensure compliance with contractual SLAs.
· Other duties as assigned
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