Hiring.fm
Pagaya

Internal Communications Lead

New York, NY Full Time

About Pagaya

Shape the Future of Finance

Pagaya is building a leading artificial intelligence network to help our partners grow their businesses and better serve their customers.

Pagaya is a global technology company making life-changing financial products and services available to more people nationwide, as it reshapes the financial services ecosystem. By using machine learning, a vast data network and a sophisticated AI-driven approach, Pagaya provides comprehensive consumer credit and residential real estate solutions for its partners, their customers, and investors. Its proprietary API and capital solutions integrate into its network of partners to deliver seamless user experiences and greater access to the mainstream economy. Pagaya has offices in New York and Tel Aviv. For more information, visit pagaya.com.

Let's create better outcomes together!

About the Role

We’re looking for a versatile communicator and project manager who thrives in a fast-paced environment and can flex across content, operations, and execution. This role sits within Pagaya’s Internal Communications team, reports to the Head of Marketing, and is designed for someone who can move seamlessly between writing, managing complex projects, and bringing creative ideas to life. 

You’ll be hands-on – drafting executive updates, coordinating company-wide events, refining data into compelling narratives, and ensuring projects run smoothly end-to-end.

You’ll work closely with senior leaders and cross-functional teams across NYC and Tel Aviv, ensuring clarity, alignment, and impact. This is an opportunity to be a true operator who can execute quickly and elevate how Pagaya communicates and connects with its people.

Responsibilities

  • Content & Editing (25%): Write, edit, and polish crisp, compelling content for internal channels (Slack, All-Hands, Email, FAQs, CEO/President updates, etc.).
  • Project Management (40%): Drive cross-functional projects from start to finish - managing timelines, aligning stakeholders, and ensuring flawless execution of high-visibility initiatives (e.g., All-Hands, global campaigns, culture-building programs).
  • Creative & Data Refinement (25%): Partner with leaders to turn complex information and data into clear, engaging communications; experiment with creative formats that capture attention.
  • Other Admin/Execution (10%): Support company-wide tasks, ad hoc initiatives, and internal operations to keep the comms engine running smoothly.

Requirements

  • 6–8+ years of experience spanning internal communications, project management, or related fields (in-house or agency).
  • Strong writing and editing skills with the ability to adapt tone for executives, employees, and diverse formats.
  • Proven project management skills — able to juggle multiple priorities, operate under intensity/pace, and deliver with excellence.
  • Hands-on, execution-focused mindset — equally comfortable drafting content, coordinating logistics, and managing stakeholders.
  • Creative thinker who can refine data and information into impactful storytelling.
  • Experience working with distributed/global teams is a plus.

The pay ranges for New York-based hires are commensurate with candidate experience. 

Pay ranges for candidates working in locations other than New York may differ based on the cost of labor in that location.

Compensation Range for New York Based Hires
$110,000—$140,000 USD

Our Team

Pagaya was founded in 2016 by seasoned research, finance, and technology entrepreneurs with our head quarters located in NYC and Tel Aviv. 

We move fast and smart, identifying new opportunities and building end-to-end solutions from AI models and unique data sources. Every Pagaya team member is solving new and exciting challenges every day in a culture based on partnership, collaboration, and community.

Join a team of builders who are working every day to enable better outcomes for our partners and their customers.

Our Values

  • Continuously Learn- We challenge ourselves for the sake of getting better as individuals, as teams, and as an organization to deliver for our partners.
  • Debate and Commit- We respectfully and openly debate to strengthen our ideas and build shared conviction - once we decide, we go all in, together.
  • Dream Big and Act- We boldly tackle complex problems, pressure-test solutions in real-time, and adapt with speed and energy.
  • Advance Inclusion- We create a world where everyone can win, designing systems that better represent people and generate sustainable value for our employees, partners and investors.
  • Be Accountable Together- We proudly own our actions and our results, taking initiative to ensure our work gets over the finish line as a team.

More than just a job

We believe health, happiness, and productivity go hand-in-hand. That's why we're continually looking to enhance the ways we support you with benefits programs and perks that allow every Pagayan to do the best work of their life.