Salinas Valley Health

Insurance Clerk

Salinas, CA Full time

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Department:

Patient Financial Services

Works under the supervision of the Business Services Coordinator.  Evaluates patient’s ability to pay bills and arranges for payment schedules, follows up with responsible parties for non-payment of bills and determines if collection efforts have been exhausted. Provides patients with alternative resources to finance hospitalization.  Performs other duties as assigned.

  • Composes and types letters, liens and probate claims.

  • Arranges for and collects payments for pre-registered patients, in-house and discharged patients.

  • Answers inquiries accurately and courteously.

  • Enters detailed comments into the computer system.

  • Evaluates and processes incoming mail.

  • Maintains a system for periodic review and follow-up on unpaid accounts.

  • Greets patients and public politely.

  • Responds to inquiries from collection agencies.

  • Receives required documentation for charity care patients.

  • Provides patients with options of program coverage and assists with completion of applications.

  • Receives and reviews all admissions with self-pay portion for possible third party governmental coverage.

  • Follows up with responsible parties and third party payor on unpaid accounts.

  • Refers accounts to outside collection agencies when collection efforts have been exhausted.

  • Processes loan applications.

  • Processes bankruptcy notices.

  • Maintains records and files account transaction, hard copy and computer system.

  • To be vigilant of co-members desk when vacant.

  • Interprets for non-English speaking patients/public.

  • Performs other duties as assigned.

Education: Work requires knowledge generally acquired through a high school education or GED.

Licensure: None.

Experience: One (1) or more years collection or organization business office experience, including medical terminology, computer experience, general billing and governmental program knowledge.

Pay Range: The hourly rate for this position is $29.47 - $34.11 . The range displayed on this job posting reflects the target for new hire salaries for this position

Job Specifications:

● Union: NUHW

● Work Shift: Day Shift

● FTE: 1.0

● Scheduled Hours: 40

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!