Identity Access Management (IAM) Analyst

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

What can you expect in a Identity Access Management (IAM) Analyst role with TaskUs:

Think of yourself as someone who is responsible for running and administering Identity and Access programs.

Imagine yourself going to work with one thing on your mind: to provide assistance to the IAM Manager with any project and implementation.

Key Responsibilities:

• Run and administer Identity and Access programs

• Ensure access is only given to the correct individual within established Service Level Agreements (SLA) with a primary focus on security and efficiency

• Contribute in IAM onboarding and offboarding processes

• Document requirements to optimize monitoring and automation capabilities

• Influence feature design, architecture, standards & processes to ensure Security, Performance, Operability and Scale

• Lead and collaborate in planning, organizing, and directing the completion of specific IAM projects on time.

• Assess existing processes and suggest new ones that most effectively anticipate, manage and reduce risk

• Identify and resolve gaps in the business processes which may include security/authorization set-up, user documentation, reconciliation etc

• Act as the subject matter expert for Identity Governance (e.g. Identify and ensure dormant accounts/records are disabled; eliminate access for those who no longer need applicable information; conduct access reviews).

• Participate in ongoing auditing and risk assessments, and implementation of audit recommendations.

• Write and generate reports to perform in-depth analysis and data collection for issues associated with IAM.

• Enforce organizational policies and procedures to ensure only authorized personnel have access to information and follow the least privilege principle.

Preferred Qualifications:

• At least 2 years of experience with architecture, design and implementation of IAM solutions

• Minimum of 2 years experience with Identity and Access Management software/solutions

• Experience in integrating security and IAM products with common identity stores (SSO, IDP, IGA, Cloud Solution, Active Directory, relational databases, application servers, virtual directory servers, and physical access management systems) is a plus!

• Well versed in the IAM space, has handled IAM projects, & has experience mentoring individuals

• Visionary and strategic thinker able to gather requirements and translating those to solutions

• Has good communication skills and can work effectively and efficiently under pressure

Education / Certifications:

• Bachelor's degree in IT Security, Computer Science, or equivalent

Work Location / Work Schedule / Travel:

• Currently work-from-home, but must be amenable to report onsite when needed

• 5 working days in a week

• Shifting schedule

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.