It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Number of Openings: 1
Are you a detail-oriented finance professional with a passion for accuracy and collaboration? We’re looking for a Home-Based Billing Specialist to support our U.S.-based client in managing customer invoices, payments, and collections. In this role, you’ll ensure timely billing, reconcile accounts, and maintain positive client relationships while supporting the company’s financial health.
REQUIRED CORE COMPETENCIES
Customer-Centric: Prioritizes client satisfaction by maintaining professionalism and empathy in every interaction.
Organized & Detail-Oriented: Manages high volumes of invoices and account data with accuracy and consistency.
Analytical Problem-Solver: Identifies discrepancies and takes initiative to resolve financial issues promptly.
Reliable & Committed: Demonstrates accountability, flexibility, and dedication to meeting deadlines.
Collaborative Team Player: Works effectively with colleagues to achieve shared financial and operational goals.
WHAT YOU WILL DO
Accounts Receivable:
Generate and send accurate invoices to customers promptly
Record and apply customer payments (checks, credit cards, ACH, wire transfers)
Support the team in reconciling accounts and identifying any discrepancies
Assist with preparing reports and summaries for internal use
Keep accurate and organized records of customer accounts
Cash Application:
Reconcile the daily receipts journal prepared by the Collections Specialist to the bank details
Record daily receipts in the accounting system
Collections:
Monitor past-due accounts and help follow up with customers via phone and email
Communicate in a professional, friendly manner to resolve payment issues
Work with team members to find solutions for outstanding balances
Keep notes of collection efforts in our system
Learn when and how to escalate accounts, if needed
WHAT WE LOOK FOR
Education: Associate's in Accounting, Finance, or any related field.
Experience: 5+ years of experience in accounts receivable and/or collections
Language Proficiency: Strong verbal, written, and English communication skills.
Working schedule: Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.
Technical Skills:
Comfortable using Excel and learning our ERP software (we’ll train you!)
Proficient in Microsoft Office Suite and Google Workspace
Excellent communication skills and a friendly, professional attitude
Strong attention to detail and organizational skills
Willingness to learn, take feedback, and grow with the team
WHAT WE OFFER
Salary Range: PHP 35,000 – 37,500
Industry: Promotional
Job Type: Full-time
Work Shift: 8:00 AM – 5:00 PM EST (USA)
Workdays: Monday through Friday (USA)
BENEFITS OF WORKING WITH US
Industry-leading salary packages
Permanent work-from-home setup
Company equipment provided
Internet stipends upon regularization
HMO Coverage
PTO credits and service incentive leaves
Major spring and winter company live events
Monthly employee appreciation virtual events
Company-provided career skills training courses
A company culture focused on your personal and professional growth
WHO WE ARE
DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.
At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.
If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!