Health Technician- Patient Care Service

Health Technician- Patient Care Service

Department: Department of Veterans Affairs

Location(s): Ann Arbor, Michigan

Salary Range: $49591 - $64466 Per Year

Job Summary: This position, at the full performance level, with appropriate competency validation(s), is assigned to one or more of the following areas overseen by the Nursing Service of the VA Ann Arbor Healthcare System (VAAAHS) Patient Care Services.

Major Duties:

• MAJOR DUTIES Diagnostic Testing and Therapeutic Processes. Supports professional, licensed providers, both nurses and physicians in designated clinical area using diagnostic and therapeutic medical instruments and equipment to perform non-invasive Electrocardiograms and Bladder Scans according to established procedures. Applies basic orthopedic splints and performs dressing changes in designated areas. Performs phlebotomy in designate Point of Care (POC) testing using glucometer and I-Stat devices and CLI authorized, according to established unit procedures. Documents treatment and/or telemetry identification conducted by the incumbent in the electronic medical record. Care and treatment of patients with critical and emergent conditions. The incumbent assists professional, licensed providers, including nursing staff and physicians, in the care and treatment of the critically ill and those with emergent needs. Observes and reports to the provider changes in patient behavior, attitude, bodily complaints, and appearance. Reports observations of the condition of acute or chronic phase patients such as excessive vomiting, bleeding, type and amount of drainage; deviation in baseline cardiac rhythm, pulse, skin tone and integrity, respiration, temperature, blood pressure, protection and patency of airway; and changes in wounds. Care and treatment of patients with acute and chronic mental health conditions. The incumbent provides non-professional nursing care to patients experiencing extremes of behavior on a regular and recurring basis. When patients express or display suicidal ideation, the incumbent intervenes by utilizing techniques per established procedures to keep the patient safe, and maintain personal safety, while awaiting assistance. Personal Patient Care. The incumbent performs a wide variety of duties aimed at increasing the comfort and spirit of the patient. In the absence of or non-availability of medical escort staff, the incumbent transports patients via wheelchair or gurney, accompanying ambulatory patients who need assistance reporting to various areas within the hospital including clinics, diagnostic areas, and treatment areas. Performs simple personal care duties such as bathing; demonstrates nursing standards for patient hygiene including bathing, oral, nail, and hair care. Assisting patients with physical limitations such as swallowing disorders with meals. Assists patients with toileting needs, providing incontinent care as necessary. Patient Communicaton. Empowers patients and their families, encouraging them to acknowledge and address personal healthcare issues and embrace recommended follow up as well as self-care. Incumbent strives to enhance the customer experience with positive human interactions and therapeutic alliances, promoting the coordination, continuity and integration of care. Documentation and Record Keeping. The incumbent performs administrative tasks and manages various support functions for clinic or practice such as maintaining control records for specimens and tests and documenting measurements taken. Initiates work orders, following up to ensure the work is completed. Orders and maintains supplies for unit. Coordinates with Medical Support Assistants to ensure patient tracking is initiated during check-in, scheduling of appointments for procedures, provider evaluations, etc., from other services. Medical Equipment/Supplies. Works with SPS, Logistics and nursing staff to establish par levels of supplies for assigned unit and ensures supplies are readily available for patient care. Monitors and plans equipment inventory and routine equipment maintenance. Places orders and maintains specialized supplies needed for equipment and instruments used in assigned unit. Assists with stocking and room turnover to ensure the patient care environment is prepared to receive and care for patients. Promotion Potential: This position is at the full performance level. Work Schedule: Night Shift, 7:30pm - 8:00am x 6 & 11:30pm - 8:30am x1 per pay period, rotating holidays and weekends Compressed/Flexible: Available Virtual: This is not a virtual position. Position Description/PD#: Health Technician- Patient Care Service/PD92902A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized

Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/12/2025. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Interchange Agreement: Applicants must be eligible under the VA Interchange Agreement, having served continuously for at least one year in the other merit system under this interchange agreement. For more information regarding the VA Interchange Agreement please visit: https://www.opm.gov/policy-data-oversight/hiring-authorities/competitive-hiring/. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-05) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: At least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-5) in the Federal Service that has given me the particular knowledge, skills and abilities required to successfully perform the duties of a Health Technician. Specialized experience includes but not limited to; support professional, licensed providers, both nurses and physicians in designated clinical area using diagnostic and therapeutic medical instruments and equipment to perform non-invasive Electrocardiograms and Bladder Scans according to established procedures. Performs phlebotomy, testing using glucometer and I-Stat devices. Observes and reports to the provider changes in patient behavior, attitude, bodily complaints, and appearance. Experience in duties aimed at increasing the comfort and spirit of the patient. Experience in patient ambulatory care. Experience in assisting in personal care duties such as bathing; demonstrates nursing standards for patient hygiene including bathing, oral, and hair care. Preferred Experience: One year as a Health Technician You will be rated on the following Competencies for this position: Critical Thinking Interpersonal Effectiveness Patient Care Technical Competence Technical Competence Technical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Provides non-professional nursing care to patients experiencing extremes of behavior on a regular and recurring basis. Responds to emergency mental health situations, where danger of physical attack by patients requires special training. When patients express or exhibit suicidal ideation, the incumbent intervenes by utilizing techniques per established procedures to keep the patient safe, and maintain personal safety, while awaiting assistance. The incumbent must be able to lift 35 lbs., perform the following: pulling, pushing, reaching above the shoulders and laterally, use of fingers, both hands, arms, and legs, sitting, walking, and standing for long periods. Also, he/she must able to hear whispered voices (with or without a hearing aid), kneeling, repeated bending, ability for rapid mental/muscular coordination simultaneously, visual requirements for monitoring observation, depth perception, and ability to distinguish shades of color due to equipment wiring. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How to Apply: All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 11/12/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12827482. To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed. Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Helpful Hints for Creating a Two-Page Resume: Prioritize most relevant and recent experience Use concise, results focused language Align language from the job announcement Focus on demonstrating skills and competencies Remove outdated or unrelated experience Use the USAJOBS resume builder Additional guidance on this new requirement and resume building tools can be found at: https://help.usajobs.gov/faq/application/documents/resume/page-limit https://www.opm.gov/policy-data-oversight/hiring-information/merit-hiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit/ Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Application Deadline: 2025-11-12