Health System Specialist

Health System Specialist

Department: Department of Veterans Affairs

Location(s): Asheville, North Carolina

Salary Range: $73939 - $96116 Per Year

Job Summary: The position serves as a Health System Specialist providing research support to the WNC VA Healthcare System, Research Service. The Health System Specialist purpose is to implement Performance Improvement techniques at the Western North Carolina VA Health Care System level delivering to a broad array of programs and services within Health Service Research and Development (HSR&D).

Major Duties:

• This is a non-bargaining unit position. The initial application review cut-off for this job announcement is 50 applications. The first 50 applications received will be considered first. Applications received after the initial cut-off number (50 applications) may not receive consideration unless otherwise requested by management. If management requests additional certificates, applicants will continue to be reviewed in groups of 50 in the order they applied. Note: Submitting multiple applications will change the order in which your application is reviewed. VA offers a comprehensive total rewards package: VA Total Rewards Work Schedule: Monday - Friday, 8:00am - 4:30pm Compressed/Flexible Schedule: Not Available Telework: Available Duty Location Status: Will work from a VA owned or leased space. Position Description Title/PD#: Health System Specialist/ PD68128A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not Required Physical Demands: The work is sedentary. Typically, the position sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts, etc. Travel may be required for data collection at other VA sites. No special physical demands are required to perform the work. Major Duties: Selects appropriate guidelines and implements, modifies, or develops new techniques for experimental models that are highly relevant to address scientific questions. Oversees study procedures and study conduct. Hosts data monitors and supporst regulatory visits. Maintains and presents all regulatory binders, standard operating procedures, research and related records. Reviews collected data for accuracy, evaluates results, implements adjustments to ensure accurate and valid data collection. Maintains a strong knowledge of regulatory requirements, supports completion of regulatory documents.

Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/12/2025. You may qualify based on your education/experience/combination as described below. A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Individual Occupational Requirements: Undergraduate and Graduate Education: Major Study -- hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. OR Specialized Experience (for positions above GS-5): Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. AND GS-11 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-9) in the normal line of progression for the occupation in the organization. Specialized experience is defined as applying applying knowledge of health systems administration to plan, manage, and evaluate research and quality improvement projects; applying analytical and evaluation methods to assess and improve healthcare program effectiveness; conducting detailed analyses of administrative processes, workflows, and performance metrics; and managing and analyzing large datasets using tools like Red Cap and Excel for data-driven decision-making. OR Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have; Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M., if related. (Transcripts Required). OR Combination: Applicants may also combine education and experience to qualify at this level. To calculate, first identify the percentage of required education you have earned (when substituting, you cannot use the first 60 semester hours that you earned). Then identify the percentage of required experience you possess. Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS-11. (A transcript must be submitted with your application if you are basing all or part of your qualifications on education.) You will be rated on the following Competencies for this position: Research Interpersonal Skills Project Management Per Office of Personnel Management General Schedule Qualification Policies, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable when documented by satisfactory evidence (e.g., a memorandum from the manager, human resources director, or official documentation such as SF-52, SF-50 documenting an official detail/assignments, or other comparable documentation). The documentation must indicate whether the employee performed the duties full time or, if part-time, the percentage of times the employee performed the additional duties. To receive credit for experience in your resume that is not within the official series and grade level of your position, you must provide official documentation of such experience as indicated above. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit OPM's web site at http://www.opm.gov/qualifications/standards/indexes/alph-ndx.asp.

How to Apply: All applicants are encouraged to apply online. To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 11/12/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12828801. 1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire. 2. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center. To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

Application Deadline: 2025-11-12