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Job Title

Head of Internal Communications

Department

Communications

Office Location

London

Reports To

Global Head of Corporate Communications

Working Hours

35 hours per week, 9:30am to 5:30pm but additional hours may be required. We are happy to consider agile and flexible working patterns. Our approach to hybrid working allows for up to 40% of time working from home and 60% working in the office, please contact a member of the recruitment team to discuss further.

Firm Description

Hogan Lovells is one of the leading global law firms. Our distinctive market position is founded on our exceptional breadth of our practice, on deep industry knowledge, and on our 'one team' global approach. Formed through the combination of two top international law firms, Hogan Lovells has over 40 offices in the Americas, Asia-Pacific, Europe, the Middle East and Africa.

With a presence in the world's major financial and commercial markets, we are well placed to provide excellent business-oriented advice to our clients locally and internationally. Our people are the key to our success, which is why we seek to recruit and retain the most talented individuals in all regions of our global practice.

Department Description

The Communications team work very closely with our well-established global Marketing and Business Development (M&BD) team, which supports the firm on a wide range of business development, marketing and client relationship management activities. This team is divided into a number of key areas, including practice M&BD, clients and markets covering industry M&BD, pitches and pursuits and campaigns and projects. There are also regional M&BD teams in the Americas, EMEA, and Asia-Pacific with who this role will interact.

Role Overview

The Head of Internal Communications is responsible for shaping and delivering the firm’s global internal communications strategy to inform, engage, and connect our partners, lawyers, and business team colleagues across regions, practices, and industry sectors. The role ensures that our people understand and are equipped to deliver on the firm’s strategic priorities, reflect its culture, and that internal communications effectively support business performance, leadership alignment, and the overall employee experience.

This position sits within Corporate Communications as part of the global Communications team. The role reports to the Global Head of Corporate Communications, based in New York, who in turn reports to the Chief Communications Officer.

As a Senior Leader within the Communications team, the Head of Internal Communications will:

Lead and develop the internal communications function and team.
Partner closely with the Chief People Officer, Chief Operating Officer, and senior business leaders across the firm.
Develop and implement communication strategies aligned with the firm’s overall strategy and vision.
Operate as an agile, collaborative, and trusted senior advisor within Corporate Communications and to leadership across the firm.

Key Responsibilities / Accountabilities

Develop and oversee the global internal communications strategy, aligned to the firm’s vision and strategy.
Serve as Strategic Adviser to the firm’s leadership team on firmwide communications and engagement.
Oversee all firmwide communications channels, platforms, and content standards.
Lead on the internal communications for major, global projects.
Partner with regional and business team leadership to ensure consistent, locally relevant communication.
Lead internal messaging around key moments (e.g., financial results, promotions, strategy updates, etc.).
Oversee internal channels (e.g., intranet, newsletters, video, digital signage) and ensure their integration and measurement.
Maintain a consistent tone of voice and brand across internal communications.
Partner with IT to evolve tools and analytics that improve reach and engagement.
Mentor and manage all members of the internal communications team; seek opportunities for team development.
Proactively role-model and encourage collaborative working across the Internal Communications team and with the wider corporate Communications function.
Be a direct point of contact and support the Chief People Officer with major HR, culture-related, and employee engagement projects.
Work with the Head of Marketing Communications to ensure our brand is consistently promoted and embedded within our communications.
Support the Head of Corporate Communications and Chief Communications Officer with crisis communications and other major projects, as needed.
Build and sustain meaningful relationships with the firm’s leadership team: provide insightful feedback, consultancy, and insights.

Specific duties or responsibilities may be reviewed from time to time to reflect changes in personnel and management structure, staff location or services.

All members of the firm participate in our Responsible Business program.

Person Specification

Qualifications & Training

10+ years of experience in internal communications, employee engagement, or corporate communications, ideally within a professional services or partnership environment.
Demonstrated experience influencing senior leaders and navigating a matrixed global organisation.
Proven ability to manage a global team and collaborate across regions, practices, and functions.
Ability to handle sensitive and confidential matters with discretion.
Proficiency in Microsoft Office (Word, Excel, PowerPoint).

General Attributes

Strategic thinker with strong operational discipline and storytelling skills.
Excellent writing, editing, and presentation skills.
Strong organisational skills and an ability to prioritise and complete simultaneous projects with minimal supervision.
Effective interpersonal and team working skills.
Ability to meet deadlines and work well under pressure.
Understanding of legal and business concepts or the ability to learn them quickly.

Agile Working Statement

Our goal is to embed flexibility across our business by giving everyone the opportunity to work in an agile way, whether as a regular pattern or on an ad hoc basis, and we will be happy to discuss this further.

Equal Opportunities Employment Statement

It is the policy of Hogan Lovells to provide equal opportunities for all employees in relation to recruitment, training and promotion. Decisions in these areas will be made only by reference to the requirements of the job and shall not be influenced by any consideration of racial or ethnic origin, religion, sex , gender and gender identity, age, sexual orientation, marital and civil partnership status, pregnancy or disability.