Department of the Air Force

GUEST SERVICES REPRESENTATIVES

Goodfellow AFB, Texas Full time

GUEST SERVICES REPRESENTATIVES

Department: Department of the Air Force

Location(s): Goodfellow AFB, Texas

Salary Range: $16 - $16 Per Hour

Job Summary: This is a NAF position with the 17th Force Support Squadron, located at The Angelo Inn Goodfellow AFB, San Angelo, Texas. This position is considered Regular Part-Time (RPT). You are guaranteed 20 hours, but has the potential to work up to 40 hours/week. You may be required to work nights, weekends and holidays. As a RPT employee, you are eligible to earn annual/sick leave and sign up for benefits, to include Health/Dental and Life Insurance, 401k and NAF Retirement.

Major Duties:

  • Receives and confirms room reservations by letter, telephone, email, or personal contact. Registers and assigns rooms to guests makes and issues room keys, and may escort guests to rooms as needed. Calculates and posts charges to patron's account and balances totals with control records; also accepts payment, makes change, and presents departing guests with a checkout statement. Maintains and sells sundry items while safeguarding cash. Process Night Audit procedures and closes credit card machine nightly. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12829005

Qualifications: Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 11/10/2025 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Applicant must have experience in general clerical or cashier work of any kind on which the applicant has demonstrated ability to perform satisfactorily in handling multiple tasks and providing quality customer service. Experience must have demonstrated the ability to resolve common arithmetic problems, and to make change when receiving payment from customers. Must be able to read, speak, and write English.Must meet the legal age requirement for sale of alcoholic beverages. Must be able to satisfactorily complete a Tier-1 background investigation.

How to Apply: To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on 11/10/2025 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy. It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

Application Deadline: 2025-11-10