Group Lead, QA - Cheese and Coffee

Job Description

Job Purpose

The Group Lead is responsible for leading the Kraft Heinz Food Safety and Quality activities for their respective Business Unit, assuring manufacturing compliance to all Kraft Heinz specifications, regulatory requirements and continuous improvement of product quality.  This position will provide quality and food safety information to business unit partners to manage risks for their respective manufacturing locations, and customers.  This position reports to the Director of Quality Operations. Position will have 1-2 Corporate Quality Team Members and 2-4 manufacturing Quality Managers reporting to them.   

Essential Functions & Responsibilities

• Develop and enact quality system strategies to promote and enhance quality processes in BU manufacturing operations, including capital plans, facility improvements, product protection device recommendations, etc. 
• Develop goals and metrics to demonstrate progress as well as adherence to Factory Quality goals aligned to business goals (could include complaint reduction goals, Right First time percentages, etc.) 
• Attain and / or Sustain GFSI certification and QRMP progress for all BU factories 
• Assure that Factory incentive goals include Quality and Food Safety elements 

• Support new product, package or process development with appropriate Quality Assurance risk measurement tools (CQV, FMEA, etc.). 
• Support Brand Maintenance and Value Engineering activities with data analysis on Quality attributes 
• Root Cause investigation and Corrective Action responses for consumer or customer complaints 
• Proactively review regulatory environment and maintain positive working relationship with all governmental agencies, specifically to include USDA FSIS and FDA FSMA regulations. 
• Support Quality specifications, policies, data and documentation for all BU Factories 

• Support training needs for factory QA leaders and factory line workers in the areas of quality and food safety 
• Collaborate with R&D, Marketing, Consumer Relations, Operations, Logistics and other functional partners as needed
• Collaborate with Global Quality Council members and committees, contributing to global policy review and quality systems review, decision making and development 

The ideal candidate will possess the following: 

• Knowledge of food manufacturing processes and packaging 
• Knowledge of the Business in regards to specifications, Quality Systems, users, intended purpose, etc.   
• Ability to work with cross-functional partners in effective problem-solving and solutions management 
• Leadership and Collaboration 
• Working Knowledge and experience in Statistics, SPC and data analysis 

• Ability to travel 60-70% to visit all BU company owned factories 
• Knowledge of business and management principles involved in strategic planning, resource allocation, production methods, and coordination of people and resources. 
• Reasonable knowledge of scientific techniques, raw materials, production processes, quality assurance, costs and techniques for maximizing the effectiveness of Quality and Food Safety Systems. 
• Extensive knowledge of Continuous Improvement Tools such as Six Sigma Green, Yellow or Black Belt or Lean certification for use in Quality, Product and Process Improvement. 

Expected Experience & Required Skills

• Minimum of a B.Sc. in Food Science or related sciences / technological field and minimum 5 years’ experience in a Food Related or Scientific Related field preferred.   
• Demonstrate ability to understand food manufacturing. 
• Demonstrate ability to problem solve and extensive use of Quality tools such as Six Sigma, Lean, Root Cause Analysis, etc. 

• Demonstrate ability to work with cross-functional groups within the organization 
• Demonstrate ability to recruit, manage and retain others effectively 

Work Environment & Schedule

This position is considered a Field based environment; role requires frequent travel to customer locations, stores, manufacturing facilities, etc. Additionally, this role requires flexible working schedule pending business needs.  

Physical Requirements 

Physical demands include but not limited to

• Occasional – activity or condition sustained up to 1/3 of working hours, upright stance, Sedentary – occasionally exerting 0-10 lbs. of force; limited movement from workstation for brief periods of time.

This job description is not designed to cover or contain all duties or responsibilities that are required of the role. Duties or responsibilities may change or be added with or without notice.

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

New Hire Base Salary Range:

$137,400.00 - $171,700.00

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

• Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training

• Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs

• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Avon Plant, Avon Plant, Beaver Dam Plant, Champaign Plant, Chicago/Aon Center, Columbia Plant, Coshocton Plant, Davenport Plant (New), Dover Plant, Escalon, Fremont Factory, Fresno Plant, Ft. Myers - Salaried, Garland Plant, Glenview R&D Center, Granite City Plant, Heinz Innovation Center, Holland Factory, HPC - Jacksonville Factory, HPC - Mason Factory, Irvine, CA, Kendallville Plant, Kirksville Plant, Lowville Plant, Mason City Plant {+ 8 more}

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.