FSA / Receptionist

Job Title

FSA / Receptionist

Job Description Summary

Are you someone who loves creating a warm, welcoming, and efficient workplace? Do you have a passion for hospitality and enjoy being the go-to person who keeps things running smoothly? This could be your next great opportunity!

As a FSA/ Versatile Receptionist, you’ll be the face of the office — ensuring employees and visitors feel supported and valued every day. You’ll combine front-of-house duties with hands-on facilities coordination, helping make the workplace a positive, well-organized, and productive environment.

Job Description

🔑 Key Responsibilities:

• Act as the main point of contact for all employee and visitor needs

• Greet and assist visitors; manage security and access badges; coordinate meeting rooms and parking

• Vendor relationship management for key office services (coffee/snacks, supplies, shredding, first aid, plants, HVAC, janitorial, etc.)

• Liaise with property management on all building/site issues

• Serve as liaison between Workplace and other departments (Safety, IT, HR, Benefits, Legal, Marketing, etc.)

• Schedule and track work orders via C&W’s CMMS to ensure timely completion

• Support implementation of workplace programs and operations, including:

  • Handling internal service requests

  • Managing office repairs, furniture moves, and space utilization

  • Coordinating safety programs

  • Managing budget tracking, purchase orders, invoices, and expenses

  • Supporting new hire orientations and workstation assignments

• Plan, coordinate, and help facilitate social and wellbeing events (Wellbeing, Giving & Doing, Belonging & Diversity, Benefits, and more)

• Carry out additional ad-hoc duties as required

• When required by location:

  • Manage reception, greeting, and visitor services

  • Oversee mail and shipping (receiving, delivering, sending)

  • Maintain office supplies, stock levels, and overall office aesthetics

💡 Personal Attributes & Skills:

• Strong interpersonal and communication skills with a customer-service mindset

• Team player with the ability to motivate and coordinate supplier teams

• Highly organized, proactive, and detail-oriented

• Able to stay calm and solve problems logically in fast-paced or unexpected situations

• Excellent multitasking abilities

• Positive, approachable, and professional attitude

📚 Knowledge & Experience:

• 2+ years of experience in Facilities Management, Office Management, or Reception (preferably in an international environment)

• Experience managing vendors and working with cross-functional teams

• Proficient in Microsoft Office tools (Word, Excel, PowerPoint, SharePoint, Outlook, OneDrive, Planner, etc.)

• Knowledge of budgeting and financial tracking

• Fluent in written and spoken English

INCO: “Cushman & Wakefield”