Freight Forwarding Operator
Location: Heywood – UK (Hybrid)
Lineage is the world’s largest and most innovative provider of temperature-controlled logistics solutions – this means we help move food from farms to the dinner table, with more than 25,000 employees across over 480 locations and spanning 20 countries across North America, Europe, Asia-Pacific, and South America.
The role
Lineage UK is currently looking for a Freight Forwarding Operator to join our team in Heywood.
In this role you will focus on import, export and clearances within the domains Road and Sea.
Tasks include:
Handling container and trailer haulage from collection to delivery.
Liaising with shipping lines and transport providers.
Booking in container collections and arranging deliveries to customer premises at agreed times.
Negotiating rates with suppliers and taking into account all costs involved.
Responding to customer requests and handling any queries or complaints.
Liaising with cold-stores regards bookings.
Able to identify potential problems/delays and taking the necessary action to prevent them.
Building up the charge structure for each file and managing the commercial billing/purchasing administration.
Supporting the ocean and Road freight department with their imports/export operations as and when required.
Who we’re looking for:
Ideal candidates possess experience in freight forwarding (import, export and clearances) and has the eagerness to learn. This role would suit someone that enjoys working on changing priorities and have the opportunity to build great relationships. For the right person there is a great opportunity to develop in their career.
You will also have:
Qualifications:
Previous experience in import and export freight forwarding including clearances
Good understanding of handling refrigerated containers/temperature controlled cargo
Understanding of Sea freight and European Road Freight logistics
Organised, efficient, sharp, work well under pressure and able to think on your own feet
Confident, enthusiastic, and able to quickly adapt to fast changing circumstances
Will need to be flexible and accommodate some out of hours issues, should they arise
IT literate – fully conversant in Microsoft package (Word/Excel) plus cargo wise and all HMRC System
Excellent customer service skills
Desirable – Understanding of health Certificates and VET procedures
Lineage Team Members:
Lead with our core values: Safe, Trust, Respect, Innovation, Bold, Servant Leadership
Continually meet internal and external customer expectations through collaborative teamwork and a willingness to help and support others
Commit to a culture of safety, promote a safe work environment through personal actions and identification of any safety concerns
Demonstrate a natural curiosity about the business and take initiative to continually improve performance and work processes through feedback, problem solving and innovation.
What's in it for me?
Full time job, Monday to Friday (7.50 Hours per day / 37.5 Hours per week)
The primary office location will be Heywood (at least three times a week) but we support working from home.
You will get lots of autonomy to own your work; you will work with a supportive manager who will help to develop your professional skills, but you will spend every day using your subject matter expertise to solve business problems.
We are a global company which is expanding quickly across Europe. You will feel the impact of your work as the ‘tip of the spear’, playing a critical role in realising our purpose of transforming the supply-chain to eliminate waste and help feed the world
To support our growth, our leadership culture focuses us on developing talent internally and this is a great opportunity to nurture your career in a leading global company.
Job Reference: INDUK
Why Lineage?
We are a global company with more than 22,000 employees spanning 20 countries and more than 400 locations across North America, Europe, Asia-Pacific, and South America.
At Lineage Logistics, we have a shared purpose; we are transforming the food supply chain to eliminate waste and help feed the world. This means working at Lineage is not just a job – it’s an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of our team, you will be a critical link in the food supply chain.
Our shared purpose drives everything we do in all parts of our organisation, from the warehouse floor to the office. Our team members are passionate about the impact they make every single day.
We are an equal opportunities employer and positively encourage applications from persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. At Lineage we also recognise that Ex-Military, veterans, and military families have great experience with transferable skills and core values that can add significant value to our organisation.
Benefits
As a Lineage team member, we aim to provide everything you and your family need to thrive. That’s why we offer competitive rates of pay, paid time off, skills training, and development opportunities to grow a long and fulfilling career with us – plus generous financial rewards when you successfully refer new employees. This is enhanced by recognition schemes (so that your hard work won’t go unnoticed), plus the chance to make your salary go even further with our cycle-to-work scheme and preferential rates for loans and savings courtesy of a leading credit union.
Your everyday wellbeing is also important to us, so we will provide you with all the protective equipment you need to be safe and comfortable at work, and you will have access to a free 24/7 employee assistance phone line, which offers confidential counselling and advice. With all of this offered against the backdrop of a fun and social environment in which you will be supported by a team who enjoy helping each other in achieving their goals, we are confident you will excel with us.