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ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
The Salvation Army is seeking a dedicated Financial Counsellor to join our team in Glenorchy Tasmania. This role is focused on providing financial counselling, casework, and advocacy for individuals experiencing or at risk of financial hardship. You will work collaboratively with community members to develop and implement personalised case plans that alleviate financial stress, build financial resilience, improve mental health, and enhance overall wellbeing.
Reporting to the State Manager, this is a Full-time role. Salary is aligned with the SCHADS Award Level 5 (or Level 4 for unaccredited Financial Counsellors).
Establish effective, empowering relationships with community members to support self-determination and participation
Deliver community member-centred, holistic, and relational casework in line with The Salvation Army’s Doorways model and Money care Practice Framework
Collaborate with colleagues and external service providers to ensure the best outcomes for clients
Conduct ongoing assessments from initial contact through to case closure, developing and implementing tailored case plans
Assist clients to access support services and provide advocacy where required
Maintain accurate and up-to-date records in TSA information systems (SAMIS) and submit reports within required timeframes
Identify and manage risks, escalating to management as needed
Recommend improvements to service delivery based on community needs
Practice self-care and engage in ongoing professional development
Diploma in Financial Counselling and working towards accreditation
Experience in social services or a strong understanding of financial hardship and exclusion issues
High level interpersonal, active listening and analytical skills
The ability to work with people suffering difficulties and crisis
Willingness to travel on occasion for training and development
The ability to work within a counselling framework is highly regarded
Valid Working with Vulnerable People Check
The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:
Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.
Access to EAP and health & wellness initiatives incl Fitness Passport
Ongoing training and development opportunities that enhance on the job skills and proficiency.
Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.
If you are passionate about empowering people facing financial challenges and meet the above criteria, please submit your application via SEEK.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration