Field Service Engineer - Dresden Area

Be a part of a global team where what we do matters! At Epredia, we recognize that our talented employees are vital to our success. Our team is dedicated, our work is rewarding – both personally and professionally – because what we do matters.  

We seek talented individuals who will contribute to and thrive in our collaborative, diverse, fast-paced environment while demonstrating a commitment to our core values, People, Customer, Results, Continuous Learning, and Innovation.  

People – We win as a team.  

Customer – We deliver customer-centric solutions.  

Continuous Learning – We learn and always aim to be better.  

Innovation – We innovate every day.  

Results – Results matter for all of us. 

Who you are: 

You have energy and drive in abundance, a passion for serving our customers and possess a growth mindset and love of continuous learning, with an appreciation for diverse perspectives and helping others win.

Position Overview:
Are you passionate about delivering exceptional service in the medical device industry? Join our team as a Field Service Engineer and receive in-depth training on our anatomical pathology portfolio to become an expert. As a new member of our team, you will have the opportunity to work with and learn about our cutting-edge analytical instruments. If you are skilled in diagnostics, possess excellent problem-solving abilities, and thrive in a dynamic environment, we want to hear from you!

Location:

Dresden-Region (and Saxony, partially Brandenburg)

What you will do:

• Carry out all scheduled and ad-hoc service activities in accordance with internal procedures and customer regulations.
• Deliver responsive support through telephone diagnostics and on-site service visits.
• Conduct VDE 0701/0702 safety tests on customer equipment and ensure accurate documentation of results.
• Efficiently manage your work schedule and handle technical escalations effectively.
• Proactively promote the company’s contract service offerings.

Qualifications & Skills:

• Professional background or qualification in Electronics, Engineering, or a related discipline.
• 3–5 years of field experience in servicing analytical equipment or comparable devices.
• Willingness to travel to the UK for training purposes.
• Excellent German and strong English skills, both written and spoken.
• Possession of a clean driving license.

TO ALL RECRUITMENT AGENCIES:  Epredia does not accept unsolicited third-party resumes.
 

Building an Inclusive Culture: We are a company that brings the best people together and leverages their varying backgrounds, ideas, and points of view to invent on behalf of all customers. We are committed to equal employment opportunity for all individuals, without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability, medical condition, veteran status, marital status, pregnancy, sexual orientation, gender identity, genetic information or any other protected classes which may exist under applicable federal, state or local law.