Field Assistant

November 19, 2025

D

FamilyFamily

GS4

General Service

Reason

Regular > Regular Assignment

2026-01-01

Field Assistant

Organizational Setting and Work Relationships
The Field Assistant is normally supervised by the Field Officer/Associate and performs a variety of functions related to Field activities within the office. The supervisor exercises close control and regular review of the work processes and provides regular advice and guidance.
The incumbent keeps frequent internal contacts with staff members in the same duty station to exchange information and with the external contacts generally with officials of national and international institutions, leaders of the refugee community, local population and/or Implementing Partners (IPs) on routine subject matters under the direction of the supervisor.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties
- Assist in administrative tasks as required such as preparation of reports and meeting authorized personnel and assisting them during field missions.
- Act as interpreter in the exchange of routine information, contribute to related liaison activities and respond directly to routine queries.
- Collect data and other information relevant to UNHCR and report to the supervisor accordingly.
- Keep regular contacts with local authorities and implementing partners as requested by supervisor.
- In coordination with implementing partners, assist in the reception, registration and provision of assistance to persons of concern to UNHCR.
- Liaise with local authority counterparts, partners and populations of concern.
- Direct incidents and problems to the supervisor when they cannot be resolved at their level.

- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree
For G4 - 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher

Field(s) of Education
Not applicable

Certificates and/or Licenses
Business Administration, Law, Political Science
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential
Not specified

Desirable
Completion of UNHCR learning programmes or specific training relevant to functions of the position.

Functional Skills
*IT-Computer Literacy
CO-Drafting and Documentation
CL-Multi-stakeholder Communications with Partners, Government & Community
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

The Field Assistant (G4) will be based in UNHCR’s Field Unit in San Cristóbal, Táchira, a border state with Norte de Santander, Colombia. The Field Unit covers the states of Táchira, Apure, and Barinas, serving populations of concern including refugees, asylum-seekers, returnees, and persons at risk of statelessness, primarily of Colombian origin.

Under the supervision of the Protection Associate (G6), the Field Assistant will play a key role in the implementation of field protection activities within the Area of Responsibility (AoR). The incumbent will be part of the protection unit, and have frequent contact with the external contacts generally with officials of national and international institutions, community leaders, local population and/or Partners on routine subject matters under the direction of the supervisor. It is expected of him/her to:

Field-Based Protection Responsibilities
• Conduct regular field visits to monitor the protection situation of the persons we work for and identify emerging needs.
• Engage directly with the persons we work for to collect information, provide support, and ensure their access to protection services.
• Organize NFIs distribution.
• Carry out post-distribution monitoring of protection-related interventions and assess their impact.
• Support the implementation of participatory assessments and community consultations.
• Assist in identifying protection risks and gaps, and propose practical field-level solutions.
• Organize multiservice brigades at the field level.
• Maintain updated records of field activities and contribute to protection monitoring reports.

Support to Protection Delivery
• Identify individual cases to be referred to the protection team, for services such as: documentation, access to services, and referrals.
• Liaise with local authorities and partners to facilitate access to rights and services for persons we work for.
• Support the organization of protection-related activities in the field, including awareness sessions and community-based protection initiatives.
• Ensure timely and accurate data entry and documentation of field activities and findings.

Ideal Candidate Profile
• Demonstrated experience in field-based humanitarian or protection work in Venezuela within the last 3 years.
• Strong interpersonal and communication skills, with the ability to engage with diverse communities.
• Ability to work independently and manage multiple tasks in a dynamic environment.
• Familiarity with protection principles and community engagement approaches.

Supervisory Structure:
• The Field Assistant will report to the Protection Associate (G6) and work closely with other members of the protection team and the FU.

Only shortlisted candidates will be contacted. Shortlisted candidates will be required to sit for a written test and/or oral interview. UNHCR does not charge a fee at any stage of the recruitment process (application, interview, processing or any other fees).

The evaluation of applicants will be conducted based on the information submitted during the application. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

UNHCR has a zero-tolerance policy against Sexual Exploitation and Abuse (SEA). SEA is unacceptable behavior and prohibited conduct for UNHCR personnel. It constitutes acts of serious misconduct and is therefore grounds for disciplinary measures, including dismissal. Any concerns or suspicions about a possible case of SEA should be reported immediately to the Inspector General’s Office (IGO) at inspector@unhcr.org or through the online complain form at https://www.unhcr.org/php/complaints.php or by confidential fax: +41 22 739 73 80.

English

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Spanish

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Operational context

Occupational Safety and Health Considerations:

Nature of Position:

Living and Working Conditions:

 

Additional Qualifications

Skills

CL-Multi-stakeholder Communications with Partners, Government & Community, CO-Drafting and Documentation, IT-Computer Literacy

Certifications

Business Administration - Other, Law - Other, Political Science - Other

Competencies

Accountability, Client & results orientation, Commitment to continuous learning, Communication, Organizational awareness, Planning & organizing, Stakeholder management, Teamwork & collaboration, Technological awareness

https://icsc.un.org/Home/SalaryScales

Compendium

Additional Information

This position doesn't require a functional clearance