JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this job involves:
As a Facilities Coordinator, you'll serve as the central hub for maintenance and repair operations across multiple properties, managing vendor relationships and ensuring seamless service delivery through our Corrigo platform. This remote position requires you to coordinate with client offices across assigned US regions, providing 24/7 emergency support while maintaining strong client relationships and operational excellence. You'll play a critical role in JLL's facilities management success by overseeing everything from routine maintenance to capital projects, ensuring compliance with lease agreements, and delivering outstanding customer service that strengthens our client partnerships.
What your day-to-day will look like:
• Manage work orders in Corrigo platform from submission to completion, ensuring accurate vendor assignment and scheduling coordination with offices
• Provide 24/7 emergency call support, coordinating with JLL helpdesk and landlords to ensure site safety and proper escalation procedures
• Schedule and track preventative maintenance activities and building inspections, creating follow-up service tickets as needed
• Conduct vendor performance management including billing reviews, service evaluations, and supplier meetings for continuous improvement
• Review and validate supplier quotations, providing cost estimates to offices and client leadership for approval
• Coordinate seasonal facility events and weather-related responses including hurricanes, storms, and snow management
• Assist with capital project management including HVAC replacements, gathering bids, cost comparisons, and permitting documentation
• Source local services to perform day-to-day operations through 3rd party suppliers. This could include writing a contract scope of work, obtaining necessary vendor set-up forms, and reviewing certificates of insurance for compliance.
• Review and verify lease agreement to ensure compliance with lease terms. Work with Client transactions team to verify tenant responsibility and lease extensions and terms.
• Work closely with landlords to address building needs and issues (as outlined in lease agreements). Track landlord work schedules and communicate back to office until completion.
• Work closely with janitorial firms regarding performance issues and review Action Plan provided by janitorial firm and relay Plan information to offices. Escalate to Sourcing if Action Plan not adhered to and/or office not seeing appropriate results
Required Qualifications:
• Bachelor's degree or equivalent experience in facilities management, engineering, or related field
• 3+ years of facilities management or property management experience
• Proficiency in CMMS platforms and Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• Strong vendor management and contract negotiation experience
• Excellent written and verbal communication skills with demonstrated customer service abilities
• Ability to work flexible hours including 24/7 emergency on-call support
• Experience with lease agreement review and compliance management
Preferred Qualifications:
• Experience with Corrigo work order management platform
• Project management certification or experience with capital improvement projects
• Knowledge of HVAC, electrical, and building systems maintenance
• Previous experience in commercial real estate or property services industry
• Familiarity with vendor sourcing and procurement processes
• Experience working remotely with multiple client locations across different regions
• Prior experience sourcing for local vendors
Estimated compensation for this position:
65,000.00 – 70,000.00 USD per yearThis range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:
Remote –Austin, TXIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
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Accepting applications on an ongoing basis until candidate identified.