JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Job title
Facility Coordinator (Concierge)
Reporting to
Facility Manager
Overall Role
Ensuring the smooth, efficient, and positive operation of the office or physical work environment by providing administrative and operational services and creating a supportive and productive atmosphere for employees and visitors.
Duties& responsibilities
[Main Job Responsibilities]
Handling and responding inquiries and requests on the office services from users
Creating and updating of operation materials
Issuing and collecting loaner building access badges
Issuing QR codes for visitor access
Managing and assigning lockers and temporary storage
[Other Duties]
Guidance and overall space monitoring on special floors
Operational support during events
Candidate Specification
Knowledge And Skills Required
Basic MS/ Google Workplace is preferred
Native level of Japanese and conversational level of English
At least 3 years or more experience in Soft services or customer service industry
Competency
Customer service-oriented attitude
Ability to provide excellent customer service
Friendly, helpful and willing to go above and beyond to help meet our client’s needs
Being able to prioritize effectively
Proactive and positive attitude
Team player
Flexible and open to changes
Excellent interpersonal and communication skills, including understanding for the use of confidentiality and diplomacy
Excellent multi-tasking and organisational skills
Location:
On-site –Tokyo, JapanIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
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For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.