Lithia & Driveway

Express Lube Advisor

Elk Grove Ford, Elk Grove, CA 95757 Full time

Dealership:

L0547 Elk Grove Ford

Elk Grove Ford

Express Lube Advisor

Elk Grove Ford is looking for an enthusiastic, customer-focused Express Lube Advisor to join our award-winning Service Department. If you have a passion for helping people, a knack for organization, and an interest in the automotive industry, we want to hear from you!

What You’ll Do

  • Greet customers and guide them through the Express Service process with professionalism and care
  • Clearly explain maintenance services, recommended repairs, and warranty coverage
  • Write up repair orders accurately and efficiently
  • Coordinate with Express Technicians to ensure timely vehicle turnaround
  • Maintain excellent customer communication throughout the service visit
  • Ensure every guest leaves satisfied and informed about their vehicle’s condition

What We’re Looking For

  • Previous service advisor or customer service experience preferred (automotive experience a plus)
  • Strong communication and multitasking skills
  • Positive, team-oriented attitude
  • Detail-oriented with excellent organizational abilities
  • Ability to thrive in a fast-paced, high-volume environment
  • Valid driver’s license and clean driving record required

We offer the best-in-class industry benefits:

  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which included Commission off Individual Sales, Individual Gross Profit, and bonuses based on Individual Manufacturer Approvability, Customer Pay Labor per RO, and Flat Rate Hours.

The Estimated Monthly Earnings Range is $3,958.00 - $7,792.00.

Actual pay offered may vary depending on skills, experience, job-related knowledge, and location.