Line of Service
Internal Firm Services
Industry/Sector
Not Applicable
Specialism
IFS - Internal Firm Services - Other
Management Level
Senior Associate
Job Description & Summary
At PwC, our people in business services and support focus on providing efficient and effective administrative support to enable smooth operations within the organisation. This includes managing schedules, coordinating meetings, and handling confidential information.
Those working as assistants and office support at PwC will provide high-level administrative support to senior executives, including managing their schedules, coordinating meetings, and handling confidential information. You will play a crucial role in maintaining smooth operations and effective communication within the organisation.
Customer Support
Diary Management
- Extensive management of online diaries.
- Book appointments and arrange meetings; provide updates as required.
- Ensure Executive(s) attend meetings on time with appropriate documentation.
- Act as backup for managing other Executives’ and Principals’ diaries when their EAs are unavailable.
Call Management
- Take and pass messages to Executive(s) in a timely manner.
Email Management
- Monitor Executives’ email inboxes during their absence or while in meetings.
- Take necessary actions based on email content.
Client Relationships
- Maintain and build strong working relationships with Executive(s)’ clients and their assistants via phone and email.
- Assist other EAs during busy periods.
Miscellaneous Tasks
- Append signatures to documents.
- Format slides/documents.
- Perform other administrative tasks as needed.
Internal Process
Meetings
- Proactively plan for meetings and follow-up actions (e.g., documents, papers needed).
- Organize local internal and external meetings, including catering and IT requirements.
- Meet and greet visitors.
General Administration
- Proofread and finalize documents such as presentations, proposals, and letters.
- General filing.
- Keep Executive’s contact databases/business card storage up to date.
Learning and Growth
- Exercise confidentiality, discretion, and personal sensitivity in all aspects of the role.
- Comply with PwC policies and procedures.
- Build a strong internal and external network of working relationships.
- Assist with organizing PwC events, including dinners and external functions.
- Act as a key resource and liaison to other functional areas of the business.
- Build cross-functional relationships as needed.
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Administrative Support, Agile Database Administration, Analytical Thinking, Business Process Improvement, Calendar Management, Clerical Support, Collaborative Forecasting, Communication, Communications Management, Concur Travel, Conducting Research, Confidential Information Handling, Corporate Records Management, Correspondence Management, Creativity, Credentialing Database, Customer Relationship Management, Customer Service Excellence, Customer Service Management, Data Entry, Deployment Coordination, Electronic Billing {+ 36 more}
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Up to 20%
Available for Work Visa Sponsorship?
No
Government Clearance Required?
No
Job Posting End Date