PGA TOUR

Event Services Specialist

Memphis, TN Full time

The Best Players Need the Best People.

This position will report to the Senior Manager, Event Services and manage the events volunteer program, as well as assist with hospitality and special events.

Qualifications

  • Bachelor’s degree, preferably in Sports Administration, Business Administration, Marketing or Communications.

  • Minimum two to three years prior office management experience (required).

  • Prior exposure to golf tournaments or sports event planning/operations (preferred).

  • Microsoft Office (Word, Excel, PowerPoint, Outlook) proficiency (required)

Responsibilities

  • Support Senior Manager, Event Services in oversight of Event Services Intern

  • Manage volunteer program, consisting of 1,600+ individuals   

  • Serve as a liaison with event staff, PGA TOUR staff and vendors for volunteer related areas

  • Oversee registration process including application design and recruitment

  • Lead communication with leadership and general volunteers including year-round meetings and volunteer newsletter

  • Organize volunteer apparel program including uniform ordering, inventory and distribution

  • Responsible for volunteer training program including scheduling and material development

  • Oversee Volunteer Hospitality including food & beverage and venue design

  • Develop innovative ideas for volunteer program   

  • Coordinate volunteer related creative projects with TOUR Marketing

  • Assist Senior Manager, Event Services with the financial processes for volunteer areas, including budget management, purchase orders and expense allocation

  • Support event hospitality program, in conjunction with the Event Services and Operations team, set-up, maintenance and break-down

  • Assist with activities pre-event, event week and post-event, including Pro-Am, Am-Am, Honorary Observers, Volunteer & Charitable Events, as well as any other special functions developed by the event team, internal PGA TOUR staff or sponsors 

  • Travel to and support other PGA TOUR Events to assist with pro-am, housing, transportation, hospitality, special events, honorary observer program, etc.

  • Special projects as assigned