POSITION: Event Manager
REPORTS TO: Director of Events
FLSA Status: Salaried, Exempt
LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.
Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!
THE ROLE
The Event Manager position provides professional client services support while serving as the primary liaison between clients and facility departments to oversee all aspects of facility operations related to events. Requires commitment to work a flexible and irregular schedule, including lengthy hours, early mornings, late evenings, weekends and holidays according to specific event agendas and assignments.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for advancing event information with show promoters, including event related cost estimates, building information and building floor plans.
Communicating event related information to all departments within the facility including Operations, Maintenance, Technical Services, Box Office, Housekeeping, Finance, Parking and Security.
Manage event-staffing levels including Ushers, Ticket Takers, Event Staff, Emergency Medical Personnel, Police Department, Fire Department and Stagehands.
Properly interpret and make decisions in conformance with established state and local laws and facility policies.
Prepare billing information and work with the accounting department to settle events.
Assist with planning of changeovers with Operations team.
Coordinate equipment rentals with outside vendors for miscellaneous event related equipment.
Creation, distribution and reporting of various surveys.
Scheduling and posting Event Staff and Event Security for each event
Preparing Event Services Plan for each event. Includes “dot charts” (placement of personnel) and staffing levels
Preparing Event Security Plan for each event, (with Event’s Security Director when applicable) executing Event Security.
Coordinating and communicating all relevant information for assigned events includes preparing and distributing Event Sheets
Preparing Post Event Report for all events coordinated
Preparation of and submission of expenses for event settlement. Attend settlement if required
Developing and updating Supervisor’s and Event Services Manuals
Continually improving Department’s performance and reputation
Perform other tasks as assigned by General Manager or Director of Facilities or Director of Finance
SUPERVISORY RESPONSIBILITIES
Carries out supervisory responsibilities in accordance with all Legend Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Minimum of four (4) years of increasing responsibility in event management.
Graduate of an accredited four (4) year college with degree emphasis in management or industry-related field (i.e. entertainment, sports, meeting planning, recreation, and business).
Proficient in use of Microsoft Office programs; experience with AutoCAD preferred
SKILLS and ABILITIES
Self-motivated with excellent interpersonal & communications skills & the ability to function & make management decisions in a fast paced high pressure environment
Ability to multi-task under time constraints
Ability to work effectively in a service oriented environment subject to frequently changing priorities
Ability to communicate clearly and concisely in the English language, both orally and in writing
Must be able to work independently
Must be able to respond calmly and make rational decisions, when handling conflicts
Ability to work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended numbers of days
COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On Site
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.