What You’ll Be Doing (Key Responsibilities)
Create, maintain, and conduct regular operational and quality control reporting to sustain data integrity, ensuring complete, accurate, and timely event data entry across platforms such as Event enCor, budgetWise, and Cvent.
Understand and apply client-specific standard operating procedures (SOPs) and contractual reporting requirements.
Analyze and visualize data to support client and supplier partner reporting deliverables, business reviews and ad hoc analysis.
Leverage AI tools with effective prompts to provide insights and recommendations to enhance efficiency, reporting content, and automation of tasks, while improving overall results.
Collaborate with account leadership, sourcing, planning, event accounting, group air, commission collection team, technology, and analytics teams.
Act as a trusted advisor to both internal teams and external stakeholders.
Support operations leaders to effectively train internal users on event technology applications, in order to maintain data consistency across all user groups.
Develop scheduled and ad hoc reports and dashboards using tools like Excel, Tableau, Sigma and Cvent.
Work with technology to build data models and gather data from appropriate sources.
Where We’re Heading
Proactively identify opportunities to automate manual processes using AI, Robotic Process Automation (RPA), and low-code/no-code tools.
Integrate new data sources to enrich event analytics.
Develop and maintain self-service analytics resources for client, supplier & internal stakeholders.
Experience with or willingness to learn advanced analytics platforms.
Demonstrated ability to adapt to and champion new technologies.
What You’ll Bring (Must Have’s)
Bachelor’s degree required (Business Administration or related field preferred), or equivalent experience.
1 year of experience in hospitality, business, or data analysis preferred.
Working knowledge of the events, travel, or hotel industry.
Strong analytical mindset with a natural curiosity for solving problems.
Proficiency in Excel is essential
Familiarity with any of the following tools, or their equivalent, is highly desired: Microsoft Office (PowerPoint, Word), Data visualization tools (Tableau, Oracle Analytics Cloud, Sigma), and data preparation/shaping tools (Tableau Prep).
Personal experience and curiosity using AI tools (e.g., Copilot, ChatGPT).
Good organizational and project management skills; able to manage multiple priorities.
Solid interpersonal and communication skills to collaborate effectively across teams.
Demonstrated aptitude and adaptability for new and evolving technology and software solutions.
Nice To Have (Preferred)
Experience with custom report and dashboard development.
Familiarity with multiple reporting platforms.
Working Logistics & Things You Should Know
Location: Remote
Reports to: Director, Event Analytics
No direct reports. No budgetary responsibility.
Occasional external interactions with 3rd party vendors and hotel suppliers.
This role interacts minimally with client contacts.
Be part of a forward-thinking team that values innovation and continuous learning.
DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job.
Maritz offers a comprehensive benefits package for full-time employees including medical, dental, vision, life insurance, disability, 401k, tuition reimbursement, paid time off, and more! Part-time employees may qualify for medical, 401k, and paid time off depending on total hours worked. View all details at www.MaritzBenefits.com.
Maritz will only employ applicants who have authorization to work permanently in the U.S. This is not a position for which sponsorship will be provided. Those who need sponsorship for work authorization now or in the future are not eligible for hire. No calls or agencies please.
Maritz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by calling 1-636-827-9761 or by sending an email to peopleanddevelopment@maritz.com.