The University of Massachusetts Global (UMass Global) is a private, nonprofit affiliate of the University of Massachusetts. Accredited by WASC (Western Association of Schools and Colleges), the university offers undergraduate, graduate, credential, and certificate programs designed to be relevant to more than 90 career paths. UMass Global has ranked consistently among the best in the nation by U.S. News and World Report.
Responsible for supporting prospective students through their initial inquiry, application, and admission phase. This position utilizes a consultative sales approach to understand the prospective student’s needs, determine whether the University will meet their educational goals, and if appropriate, make a compelling recommendation for them to attend the University. This individual helps to facilitate the enrollment process by making frequent phone contacts with the prospective student, by connecting the prospective student with relevant campus personnel (e.g. Academic Advisors and One-Stop Specialists), and by overcoming prospective student objections when appropriate.Receive supervision from the Enrollment Services Manager.
POSITION DUTIES AND RESPONSIBILITIES:
ESSENTIAL FUNCTIONS:
POSITION SPECIFICATIONS AND REQUIREMENTS:
EDUCATION, EXPERIENCE, CERTIFICATION AND/OR LICENSES:
ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES:
Machines, Tools, Equipment, Electronic Devices and Software: Personal computer and intermediate knowledge of Microsoft Office Suite, including word, excel, and outlook.
Contact with Students: Frequent
Contact with Faculty and/or Staff: Occasional
Contact with Community and Vendors: Occasional
This position is a remote position located in the United States.
Remote work from any of the following states: Texas, Arizona, or Nevada.
Unless otherwise indicated, work hours are based on Pacific Time (PST).
Please note: UMass Global does not sponsor work visas for this position. Applicants must be legally authorized to work in the United States without employer sponsorship, both now and in the future.
The hiring range for this position is $23.00 - $25.90 per hour. Offers are determined by a variety of factors, including but not limited to geographical location, knowledge, skills, years & depth of experience, and equity with internal team members.
At the University of Massachusetts Global, we support your total well-being with flexible and meaningful benefits:
Health: Medical, dental, and vision coverage with spending account options.
Work-Life Balance: Flexible schedules, 1/2 day Fridays (biweekly), remote options, generous time off, and a paid winter break.
Financial Security: Life, disability, and supplemental insurance, legal and identity protection, and student debt support.
Education: Tuition discounts for employees and family and Tuition Exchange program with other universities.
Wellness: Counseling services, Calm app access, and year-round wellness programs.
Retirement: 403(b) plan with a Roth option. 3% non-elective contribution and up to a 6% match for a 9% total employer contribution!
SPECIAL REQUIREMENTS:
Position may be required to work flexible hours particularly given the need to support students’ or stakeholders’ extended hours of operation and may require occasional weekend and/or evening work. Applicants for this position are subject to a background check and a criminal history review.
At the University of Massachusetts Global, we support your total well-being with flexible and meaningful benefits:
Health: Medical, dental, and vision coverage with spending account options.
Work-Life Balance: Flexible schedules, 1/2 day Fridays (biweekly), remote options, generous time off, and a paid winter break.
Financial Security: Life, disability, and supplemental insurance, legal and identity protection, and student debt support.
Education: Tuition discounts for employees and family and Tuition Exchange program with other universities.
Wellness: Counseling services, Calm app access, and year-round wellness programs.
Retirement: 403(b) plan with a Roth option. 3% non-elective contribution and up to a 6% match for a 9% total employer contribution!
Please Note: Internal Employees, please access the Jobs Hub app on the Workday Dashboard homepage to apply for the position.
Equal Employment Opportunity – UMass Global is committed to providing an educational and work environment free of unlawful discrimination and harassment in any form. UMass Global prohibits all forms of discrimination and harassment on the basis of age, race (including hairstyle/texture, protective hairstyles, braids, locks, and twists), color, religion (including religious observance, belief, practice dress and grooming practices), citizenship, pregnancy (including temporary physical or mental limitations related to, affected by, or arising out of pregnancy, childbirth, or any related medical conditions), sex, gender identity, gender expression, transgender status, national origin, ancestry, physical and/or mental disability, legally-protected medical condition, military (past, present or prospective) status, veteran status, marital status, sexual orientation, sexual and reproductive health, genetic information, or any other characteristic protected by local, State or Federal law.
Reasonable Accommodation – UMass Global provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the recruitment department at recruiting@umassglobal.edu.