Engagement Consultant

End Date

Friday 21 November 2025

Salary Range

£0 - £0

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

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Job Description

Job Title: Engagement Consultant

Location: Bristol or Birmingham

Salary: Competitive package available

Hours: Full time

Working Pattern: The role requires regular weekly travel across the UK, for external client meetings.

About this opportunity:

The Engagement Consultant is an experienced presenter with strong background in workplace pensions. The role delivers educational and informative engagement sessions to members of key workplace clients and intermediary partners. This role is central to the organisation’s member engagement strategy and aims to enhance understanding and participation in workplace pensions. This is a field based role mostly covering South of England in London. Travel is essential part of role.

What you’ll be doing:

• Support the member engagement strategy, contributing to improving member understanding and participation in workplace pensions, helping to drive better retirement outcomes.
• Deliver engaging pension presentations to workplace members and intermediary partners. Creating and presenting clear, informative sessions that help employees understand their pension options and benefits, tailored to different audiences and client needs.
• Create innovative collateral reflecting changes in the UK pension landscape, bring fresh ideas and develop new materials that respond to frequent legislative and market changes, ensuring content remains relevant and impactful.
• Spot opportunities to deepen relationships, expand services to support onboarding of new clients and growth of existing
• Gather and apply feedback from advisers, employers and members to refine and enhance presentation content, ensuring it resonates with audiences and meets their needs.
• Maintain a strong understanding of the member engagement proposition and technology and how your role fits into the wider engagement offering
• Stay informed on market and internal developments, keeping up with industry trends, regulatory updates, and internal changes will be key to ensuring your content remains current and accurate.
• Clearly articulate and position the Scottish Widows proposition externally, ensuring that its value proposition is communicated effectively and consistently.

Why Lloyds Banking Group

Like the modern Britain we serve, we’re evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We’re growing with purpose. Join us on our journey and you will too!

What you’ll need:

• Excellent presentation and public speaking skills
• Excellent PowerPoint skills to create content.
• Ability to simplify complex pension topics for diverse audiences
• Good understanding of the UK pension landscape and regulatory environment with a view to undertaking professional qualifications.
• Strong written and verbal communication skills
• Stakeholder engagement and relationship building skills
• Confidence in promoting team on key social channels
• Ability to gather and apply feedback to improve content and engagement
• Familiarity with digital tools and resources for member engagement

About working for us

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares!
• Benefits you can adapt to your lifestyle, such as discounted shopping.
• 28 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.