Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!
Job Description
Summary:
The Domain Expert supports sales at main customer pursuits by providing specific solution expertise in a defined geographical area. Domain Expert is the solution expert for the sales organisation by assisting with delivering outcome-based messaging to customers at executive and management levels. The Domain Expert has a broad understanding of all related products and delivery offerings from RA, partners and competitors in the designated solution area.
You will report to the Consultant Manager and will be, working in hybrid mode based in Gurgaon, India.
Your Responsibilities:
- Be the focal point in the defined geography for the solution(s), of which you will have been designated as an expert.
- Participate in account planning and sales strategy focusing on new customer acquisition and existing customer expansion.
- Facilitate and provide training to the Salesforce on the values and outcomes of specific solution(s).
- Co-operate with the Salesforce in promoting the solution to existing new customers with presentations and demonstrations.
- Advise Technology Consultants and sales on proposal generation and validation.
- Assist sales at proposal presentations for executive level customers
- Define and articulate differentiators and values versus competition for the solution. Analyse products, have knowledge of competitor's strategy, further define competitive differentiators.
- Translate competitive solutions into a RA solution that meets customer's expectations.
- Seek out and participate in training opportunities to develop technical skills.
- Provide product gap and development feedback for the solution to appropriate organisations.
- Share insights with global team members.
- Focus on opportunities that support Rockwell Automation's strategy.
- Understand business models, organisation, and go-to-market strategy, leverage
- Knowledge of industry strategies, familiarity with outcome-based selling.
- Share industry knowledge of customers based on their main causes at the appropriate role level with all customers.
- Keep sales and customer relationship management data up to date in local agreed upon tools such as Salesforce automation, optimising by using these tools.
The Essentials - You Will Have:
- Bachelor's degree in an engineering/technical related field or equivalent experience.
- Minimum 5 or more Years of working experience.
- Experience responding to prospect emails, phone calls, and demo requests value of larger Rockwell Automation application value, without the need to demonstrate individual products with hands-on demonstrations
- Solution and application expertise, and related demonstrated sales experience.
- Fluency in native language and command of English (written and spoken).
- Work with and gain confidence of senior level personnel (internal and external) in a collaborative, matrixed team member organisation and align critical partners.
- Support customer-centric approach. Understand the importance of demonstrating concern for satisfying customers. Passionate about developing goals to improve our customer experience.
- Set, be accountable for and achieve challenging targets and Empower, coach and motivate others.
- Communication style and messaging to different audiences.
The Preferred - You Might Also Have:
- Process application experience - DCS
What We Offer:
Our benefits package includes …
- Comprehensive mindfulness programmes with a premium membership to Calm
- Volunteer Paid Time off available after 6 months of employment for eligible employees.
- Company volunteer and donation matching programme – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
- Employee Assistance Program
- Personalised wellbeing programmes through our OnTrack programme
- On-demand digital course library for professional development
... and other local benefits!
At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.
#LI-Hybrid or #LI-DB2
Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.