This is where your work makes a difference.
At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.
Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.
Here, you will find more than just a job—you will find purpose and pride.
Sales Training Director, Advanced Surgery UCAN
The Advanced Surgery Sales Training Director is responsible for developing and delivering content and tools to train sales professionals on product, selling skills, healthcare market, and clinical content areas. This role develops and delivers sophisticated clinical and digital solutions training content via multiple media (self-paced, in-person, live virtual) and collaborates across the sales training team, as well as with marketing and sales leadership.
Essential Duties and Responsibilities:
Collaborate with internal stakeholders and subject matter experts to craft, develop and conduct engaging virtual and live training.
Provide perspective while developing training in partnership with commercial colleagues that fully prepare the Advanced Surgery teams to connect with customers and sell the existing portfolio, as well as launch and sell new products prior to launch as required.
Collaborate with marketing and sales team members to develop and deliver training approaches that support the tactical implementation of our marketing strategy and product implementation.
Work closely with marketing on continuous design, delivery, and implementation of training to maintain sales force and clinician effectiveness in the marketplace.
Implement new learning tools and innovative training delivery to increase retention for launch products.
Lead training classes across the field force including facilitation of training sessions and assessments; update managers on new hire performance and develop remediation plans.
Analyze metrics to determine and evaluate the opportunities and success of the training sessions.
Collaborate with partners and team members to ensure the successful execution of all training events (including national sales meetings/kick off meetings, Field Sales Trainer (FST) trainings, and any in field courses to raise capabilities.
Operate as strategic lead for the Advanced Surgery business in UCAN for commercial training and sales enablement. Partner with Senior Leadership to assess current capabilities and build roadmap for development within necessary business budgets and timelines.
Travel up to 50% of the time (US and Canada).
Qualifications:
Excellent written and verbal communication skills with the ability to present and interact with stakeholders at all levels.
Proven record of the ability to develop and facilitate high-quality learning events that resonate with audiences at various learning levels.
Proven success working independently with sound decision making skills.
Strong collaboration, planning and organizational skills.
History of creative problem solving and strategic thinking skills.
Demonstrated flexibility to adapt to quickly shifting priorities, with the ability to manage competing priorities simultaneously.
High level of motivation, and drive to work with a sense of urgency.
Strong analytical skills.
Demonstrate understanding of product knowledge and relevant customer call point needs to design, develop, and implement training sessions to achieve desired results.
Demonstrated comprehension of the selling process - capability to understand and complete sales procedures.
Proficient use of virtual meeting platform(s).
Capability to adapt to and effectively use digital learning tools.
Ability to travel up to 50% of the time (US and Canada).
Education and/or Experience:
Bachelor’s degree (focus in education, business, marketing or instructional design related field preferred)
7 years field sales and/or sales training experience (Medical device, hospital capital equipment, medical device technology, healthcare IT preferred)
Knowledge of sales methodologies for hospital capital equipment products and solutions preferred.
US Benefits at Baxter (except for Puerto Rico)
This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter
Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Know Your Rights: Workplace Discrimination is Illegal
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.