Come work at the best place to give and receive care!
Job Description:
Required onsite presence. Must live locally, this position will sit at 4 Elliot Way Manchester NH.
About The Job:
Reporting to the Vice President Marketing and Communications, the Director of System Communications and Public Relations will assist with the development of strategic, multi-channel, communication plans that enhance Elliot Health System’s status in regard to team members, providers, community, media, and other key stakeholders. This individual will have primary responsibility for overseeing, mentoring, and teaching a communications team focused on the development and execution of said messaging and plans. This individual will effectively foster and maintain valued relationships and expectations of system leaders (“clients”), proactively provide subject matter expertise to properly advise and manage client expectations and direct the day-to-day priorities and operations of the department’s communications team. They will participate in the research and planning of annual strategic plans, evaluate strategic communication plans for key announcements and guide team members through successful implementation. Serves as a key leader with the system’s Communications team; interfaces with system executives, other leaders, and cross-functional teams; implements best-in-class approaches and process in strategic communications, corporate communications, executive communications, and works in partnership with the Director of Marketing to maximize multi-purpose brand and community engagement, content strategy, and social media. The Director of System Communications and Public Relations plays a key role in building positive reputation and relationships between the organization and its internal and external constituencies through the successful execution of well-developed communication strategies, plans, and events. As a member of the Communications leadership team, role models and fosters an integrated, collaborative, data-driven Communications team culture which is known for high reliability and excellence in execution.
What You’ll Do
- Collaborates with Elliot Health System leadership, Marketing leadership, and the Marketing and Communications team to assess business needs and develop and implement proactive, integrated communication strategies and plans to advance strategic priorities.
- Oversees the inclusion of system-wide strategic message platforms in identified communication plans and events which aligns with the Elliot brand and positions and supports the health system’s strategic goals and priorities; ensures consistency of message atomization across all internal and external communication channels.
- Regularly scans internal environment for communications improvement opportunities; proactively identifies issues and opportunities which would impact the system’s reputation and brand; researches and recommends communication strategies to help improve employee and provider engagement and maximize opportunities to advance and build the Elliot Health System brand and strategic priorities throughout the communities The Elliot serves.
- Develops and builds and manages positive working relationships with Elliot Health System leadership/clients to ensure a timely exchange of information, meet client expectations, effectively resolve issues or misunderstanding with team members and guide the successful delivery, implementation and measurement of strategic communication plans.
- Serves as one of the system’s public information officers and participates in disaster planning activities.
- Guides the development and completion of internal communication strategies and plans to enhance team member engagement; develops communication plans, elevator speeches and other positioning, newsletters, articles, blog posts, and actively participates in the planning and execution of various client and team member meetings.
- Collects data from various sources to analyze the performance of all communication plans and strategies on an ongoing basis.
- Excels as thinker, collaborator, writer, speaker, listener, teacher and team leader in a fast-paced, deadline driven environment.
- Directly supervises a member of the communications team: Manager of Communications.
- Ensures compliance with Elliot Health System brand identity and nomenclature standards across all services, ambulatory physician practices, and facilities within the system of care.
- Guides team members with the planning of special events, open houses and other related activities, in coordination with other members of the systems’ communications, public relations, and marketing team.
- Plans, manages, and coordinates the production of communication projects for internal and external audiences. This may include, but is not limited to, newsletters, publications, speaking remarks, and related collateral materials.
What You’ll Need
Bachelor’s degree in English, Journalism or Public Relations required or other combinations of formal education, training and experience may substitute a Bachelor’s degree required. Masters Degree preferred.
A minimum of 10-15 years of relevant experience in communications, journalism, or public relations capacity. Previous experience in medium to large complex healthcare organizations preferred.
What Elliot Health System Has to Offer
- Health, dental, prescription, and vision coverage for full-time & part-time employees
- Short-term disability, long-term disability, and life insurance coverage
- Continuing Education Reimbursement Programs
- Discount programs for Auto, Home, Pet, legal and more!
- 403(b) Retirement Savings Plan
And more!
Work Shift:
Monday - Friday
8:00AM - 5:00PM
SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.