LOCATION

Mountain America Center

9800 S Monroe St
Sandy, UT 84070

SCHEDULE

This is a hybrid schedule with both in office and remote work, depending on business need.

To be effective, an individual must be able to perform each job duty successfully. 

Compliance Oversight and Strategic Leadership  

• Lead the development and execution of the compliance advisory program, ensuring timely, practical regulatory guidance is provided to business units and support functions. 

• Oversee the Compliance Training Program, ensuring enterprise-wide delivery of engaging, role-specific, and risk-aligned content. 

• Strategically lead the Fair and Responsible Banking Program, including oversight of UDAAP, UDAP, fair lending (e.g., ECOA, HMDA), and member equity initiatives. 

• Provide compliance impact assessments and advisory support to the project management office (PMO) and other enterprise change initiatives, ensuring new products, services, and technology implementations align with applicable regulatory requirements and compliance risk expectations. 

• Ensure member fairness, accessibility, and ethical treatment are embedded throughout compliance activities. 

• Provide input into the design and maturation of the credit union’s CMS to ensure it meets evolving regulatory and operational requirements. 

Regulatory Compliance and Exam Management 

• Serve as a subject matter expert on key consumer protection regulations (e.g., UDAAP, FCRA, TILA, RESPA, MLA, ECOA). 

• Partner with Legal and business leaders to review and advise on products, services, campaigns, and business changes. 

• Support preparation for regulatory exams, internal audits, and serve as a lead contributor for areas under advisory, training, or consumer compliance. 

• Collaborate with the VP of Compliance Risk on regulatory inquiries and supervisory communications. 

Team Leadership and Execution  

• Lead a team of compliance managers overseeing advisory services, fair and responsible banking, compliance testing, and training. 

• Set clear team goals and KPIs while promoting accountability, development, and cross-functional collaboration. 

• Foster a culture of integrity, curiosity, and continuous improvement within the compliance team and broader organization. 

• Promote talent growth and succession planning through mentoring and ongoing development. 

Monitoring and Reporting  

• Oversee the compliance monitoring and testing program, ensuring independent assessments of controls tied to high-risk regulatory requirements. 

• Manage the compliance issue validation process, confirming timely and effective remediation of issues from exams, audits, or self-identified gaps. 

• Lead the annual regulatory compliance risk assessment, evaluating inherent and residual risks across business lines to inform the compliance monitoring plan, training, and advisory focus. 

• Deliver reporting and insights to the VP of Compliance Risk and other governance bodies, highlighting trends, performance metrics, and emerging risks. 

• Identify and escalate systemic issues, advising on appropriate remediation strategies in partnership with ERM and business units. 

KNOWLEDGE, SKILLS, and ABILITIES 

The requirements listed are representative of the knowledge, skills, and/or abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. 

Education and Experience 

• Bachelor's degree in finance, business, law, or related field preferred 

• Typically requires minimum of 8 years related experience, including 5 or more years of direct experience in compliance experience at a regulated financial institution 

• Demonstrated expertise in fair lending, UDAAP, ECOA, and other key consumer compliance regulations 

• Strong experience delivering advisory services, managing testing programs, and/or regulatory training. 

• Experience with large or complex credit unions, banks, or financial institutions 

• Familiarity with GRC platforms or compliance technology (i.e., Archer, automated testing, LMS) 

Licenses, Certifications, Registrations 

• Professional certifications such as CRCMP, CRCM, CAMS, or CCEP 

Knowledge and Skills 

• Leverages knowledge of trends in compliance, risk and governance to influence strategy 

• Credible challenge and risk perspective. Ability to confidently and respectfully challenge processes, decisions, and risk-taking activities based on sound regulatory knowledge and risk insight, while maintaining collaborative relationships with business partners 

• Strategic thinking with attention to regulatory detail 

• Leadership and talent management skills 

• Problem solving skills 

• Verbal/written communication skills 

Leadership and Organization Development 

• Creates a sense of urgency and accountability in delivering objectives and a culture which fosters innovation and creativity 

• Develops multifunctional leadership 

• Coaches individuals to reach full potential, builds coaching capability in others 

• Helps orchestrate talent development & movement across the business unit or function 

• Leads Work effectively & regularly across functions 

• Responsible for effectiveness of team(s) and performance results 

Scope and Strategic Impact 

• Responsible for a business process in a function of notable risk and complexity 

• Directs multiple related teams or function with significant and critical organization-wide impact  

• Operates with autonomy on operational matters, accountable to BU Leadership 

• Limited to no revenue generation responsibilities (except for sales) 

• Has budget responsibility 

• Actively develops strategic plan for the function or business processes with VP 

• Sets objectives for self and/or a team/project members 

• Delivers the results that have a tangible impact for function or business process 

• Adapts strategy to changing conditions 

• Identifies external threats and opportunities and adapts strategy to changing conditions 

• Strategic planning horizon generally 1 - 3 years 

• Actively participates in building BU plan 

Analytical Thinking & Problem Solving  

• Applies company level financial and economic perspectives to decision making and problem solving 

• Uses substantial intuition and experience to complement data 

• Gathers and analyzes information at an expert level 

• Manages the resolution of complex or unusual business problems 

• Applies analytical thinking, problem identification and solving and decision making 

• Implementation of solutions requires a medium-term view