About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Perched on a rocky promontory high above the Ionian Sea, the iconic San Domenico Palace welcomes you to a 14th-century convent reimagined. Swim in our clifftop infinity pool, stroll in magnificent Italian gardens, soak in the history, savour Michelin-starred dining and escape into a Four Seasons world of timeless beauty.About the role:
Serve guest needs by providing exceptional knowledge of Food & Beverage menu items. Responsibilities will include describing the food and beverage selection to our Guests by offering interesting and vivid descriptions of each item’s origin, taste and preparation methods. You will be closing Guest checks, being highly visible in the operation, while delivering superior service with dedication and providing an attentive and distinctive experience for our guests
What you will do:
Describe the selection of food & beverage menu items to Guests by offering interesting and vivid descriptions of each item’s, origin, taste, and preparation methods; communicate Guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system; coordinate food timings; check completed kitchen orders with the Guest’s original order; transport items to the Guest table in a timely manner to ensure proper food quality
Anticipate Guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to Guest concerns and requests.
Breakdown, clean and set-up of tables, buffets, and food stations
What you bring:
High School education or equivalent experience
Minimum two years food service or related work. Background in Luxury Resort and Hotel considered an asset
High level of understanding and knowledge of food and wine
Ability to carry and balance a tray. Ability to accurately process cash and credit card transactions.
Be fluent in English and Italian.
What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Dry Cleaning for Employee Uniforms
Meals available at our Employee Restaurant
Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year
Employee Recognition Programs
Opportunities to build a successful career with global potential
Schedule & Hours:
This is a full-time position
The candidate must have a flexible schedule and work also on weekends and holidays.
This position is based at the San Domenico Palace in Taormina and the contract is seasonal. You must possess the legal right to work in Italy.